Manager, Institutional Sales

Job Description

Title: Manager, Institutional Sales

Company Name: SMC Enterprise Ltd.

Vacancy: --

Age: At least 24 years

Job Location: Dhaka

Salary: --

Experience:

• At least 8 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Pharmaceutical/Medicine Companies, Food (Packaged)/Beverage, Toiletries, Healthcare/Lifestyle product

• At least 8 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Pharmaceutical/Medicine Companies, Food (Packaged)/Beverage, Toiletries, Healthcare/Lifestyle product

• Age At least 24 years

- Master's degree in any discipline, MBA will be preferred

- 8-10 years of experience in Institutional/Corporate sales. At least 3 years of experience in a similar managerial position in FMCG/ Pharma OTC products will be preferred

 Maximum 42 years of age

 Proven experience in handling institutional customers and key accounts

 Experience in tender management and contract negotiations

 Excellent presentation, communication and interpersonal skills

 Strong network within the institutional business community is preferred

 High level of business ethics and customer orientation

1. Business Development

• Develop and execute institutional sales strategies to achieve annual sales and profitability targets

• Identify new business opportunities across institutional and corporate sectors

• Build and maintain a robust sales pipeline for sustainable business growth

• Expand the customer base by acquiring new institutional accounts

2. Key Account Management

• Develop and maintain strong relationships with key decision-makers of corporate and institutional clients

• Manage strategic accounts to maximize sales volume and customer retention

• Ensure high levels of customer satisfaction through proactive relationship management

3.Sales & Revenue Management

• Prepare annual, quarterly, and monthly sales plans

• Achieve assigned sales revenue targets, increase new customers

• Monitor sales performance and implement corrective actions where necessary

• Forecast sales demand and ensure business sustainability

4. Tender & Contract Management

• Lead participation in public and private tenders

• Prepare quotations, proposals, contracts, and commercial offers

• Negotiate pricing, payment terms, and commercial agreements

• Ensure compliance with organizational policies and customer requirements

5. Team Leadership

• Lead, coach, and develop the institutional sales team

• Set performance objectives and monitor individual performance

• Build a high-performing sales culture focused on customer satisfaction and business growth

6. Market Intelligence

• Monitor market trends, competitors, pricing, and institutional buying patterns

• Identify emerging business opportunities and recommend strategic initiatives

• Prepare market intelligence reports for management

7. Cross-functional Coordination

• Coordinate with Supply Chain, Marketing, Finance, stribution, and Logistics teams to ensure timely execution of customer orders

• Ensure efficient order processing, delivery, invoicing, and after-sales support

8. Reporting & Compliance

• Prepare periodic sales reports, forecasts, pipeline updates, and business reviews

• Maintain accurate customer records using internal systems

• Ensure compliance with company policies, contractualobligations, and statutory requirements

Any other task assigned by the supervisor