Customer Service (Front)

Job Description

Title: Customer Service (Front)

Company Name: Integrative Meds Pvt. Ltd

Vacancy: 2

Age: 22 to 30 years

Job Location: Dhaka (Basundhara RA)

Salary: Tk. 12000 - 15000 (Monthly)

Experience:

  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Healthcare/Lifestyle product, Healthcare Startup


Published: 2025-09-21

Application Deadline: 2025-09-28

Education:
    • Bachelor/Honors


Requirements:
  • 1 to 2 years
  • The applicants should have experience in the following business area(s): Healthcare/Lifestyle product, Healthcare Startup


Skills Required: Hospital

Additional Requirements:
  • Age 22 to 30 years
  • Only Female


Responsibilities & Context:
  • Responding to customer service issues in a timely manner.

  • efficiently handle inbound and outbound calls and inform them to the relevant dept.

  • Communicating with them through various communication channel channels, including email, social media, phone, or SMS

  • Make appointments that fit into the schedule of the client and the customer. assist them if they are facing a problem and troubleshoot it.

  • Ensuring the customer has a positive experience with the company.

  • Fostering a healthy relationship between the client and the customer.

  • Overseeing timely delivery and payment of sales orders.·

  • Conducting quality assurance surveys with customers and providing feedback to the staff.

  • Implementing an effective customer loyalty program.

  • Maintaining accurate records and documenting all customer service activities and discussions.

  • Assessing service statistics and preparing detailed reports on your findings.

  • Implements quality, and customer-service standards.     

  • Contributes customer service information and recommendations to strategic plans and reviews.



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Healthcare/Medical

Interested By University

University Percentage (%)
National University 8.64%
Northern University Bangladesh 3.70%
Eastern University 3.70%
Green University of Bangladesh 2.47%
East West University 2.47%
Govt. Eden Mohila College 2.47%
Tongi Govt. College 2.47%
American International University Bangladesh (AIUB) 2.47%
Govt. Tolaram College 1.23%
Shanto-Mariam Univercity Of Creative Technology 1.23%

Interested By Age Range

Age Range Percentage (%)
20-30 79.01%
31-35 16.05%
36-40 1.23%
40+ 2.47%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 92.50%
20K-30K 7.50%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 50.62%
0.1 - 1 years 13.58%
1.1 - 3 years 22.22%
3.1 - 5 years 7.41%
5+ years 6.17%

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