Customer Service Executive
Job Description
Title: Customer Service Executive
Company Name: Southasia Research & Corporate Advisory Ltd.
Vacancy: 05
Age: 23 to 35 years
Job Location: Dhaka
Salary: Tk. 12000 - 20000 (Monthly)
Experience:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Investment/Merchant Banking, Manufacturing (FMCG), Market Research Firms, Consulting Firms, Audit Firms /Tax Consultant, Group of Companies, Call Center, Research Organization, Financial Consultants, Venture Capital Firm
- Freshers are also encouraged to apply.
Published: 2024-05-06
Application Deadline: 2024-06-05
Education:
- Bachelor of Business Administration (BBA)
- Bachelor of Commerce (BCom)
- A Level
- Diploma in Business Studies
Requirements:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Investment/Merchant Banking, Manufacturing (FMCG), Market Research Firms, Consulting Firms, Audit Firms /Tax Consultant, Group of Companies, Call Center, Research Organization, Financial Consultants, Venture Capital Firm
- Freshers are also encouraged to apply.
Skills Required: Call Center,Client Service,Customer Care,Customer Relationship Management,Customer Service,Customer Support through Phone
Additional Requirements:
- Age 23 to 35 years
Must have good communication skills in both Bengali & English
Must have good knowledge of the internet & Microsoft Office (MS Word, MS Excel and MS PowerPoint)
Must know English and Bangla typing
Should be talkative, energetic, sincere & have a good sense of humor
Be professional, and courteous, and know proper phone etiquette
Ability to relate with a diverse group of people & can handle customer queries
Responsibilities & Context:
Build and maintain strong relationships with client base
Processing customer requirements accurately and in a timely manner
Liaising with internal customers and ensuring business objectives are met
Promoting the Company Services and establishing the brand image
Provide detailed information for all kinds of services provided by the company
Maintaining high standards in servicing customers
Maintaining strong professionalism while communication
Other responsibilities as per requirement
Job Other Benifits:
- Mobile bill,Performance bonus,Provident fund
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
