Customer Service Agent
Job Description
Title: Customer Service Agent
Company Name: SCS Express International Limited
Vacancy: 4
Age: At least 20 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- At least 1 year
Published: 2025-11-17
Application Deadline: 2025-12-17
Education:
- Bachelor/Honors
Requirements:
- At least 1 year
Skills Required:
Additional Requirements:
- Age At least 20 years
- Only Female
- Microsoft word/ excel/ email/ web browsing
- Read, understand & reply email in English
Responsibilities & Context:
- Answer clients phone call Provide status of courier delivery to clients Provide status of courier shipment to overseas agents. Respond to customers for problematic delivery.
- Contact customers over the phone or by visiting customers office to get customers feedback and offer new rate depending on customer’s expectation.
- Read and reply email to overseas office
Job Other Benifits:
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.62% |
| 4.31% | |
| Jahangirnagar University | 2.59% |
| Stamford University Bangladesh | 1.72% |
| Independent University, Bangladesh | 1.72% |
| East West University | 1.72% |
| University of Dhaka | 1.72% |
| Dhaka City College | 1.72% |
| Govt. Eden Mohila College | 1.72% |
| Bangladesh University of Business and Technology | 0.86% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 68.10% |
| 31-35 | 19.83% |
| 36-40 | 5.17% |
| 40+ | 2.59% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 37.93% |
| 20K-30K | 51.72% |
| 30K-40K | 7.76% |
| 40K-50K | 0.86% |
| 50K+ | 1.72% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 35.34% |
| 0.1 - 1 years | 15.52% |
| 1.1 - 3 years | 20.69% |
| 3.1 - 5 years | 12.07% |
| 5+ years | 16.38% |
