Customer Relationship Officer (CRO)
Job Description
Title: Customer Relationship Officer (CRO)
Company Name: Creative Tours and Travel
Vacancy: 5
Age: 22 to 30 years
Job Location: Dhaka (GULSHAN 1)
Salary: Tk. 15000 - 25000 (Monthly)
Experience:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Consulting Firms, Direct Selling/Marketing Service Company
- Freshers are also encouraged to apply.
Published: 2025-09-02
Application Deadline: 2025-10-02
Education:
- Bachelor/Honors
- Bachelor’s degree in any field is preferred.
Requirements:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Consulting Firms, Direct Selling/Marketing Service Company
- Freshers are also encouraged to apply.
Skills Required: Consultant,Sales & Marketing,Sales target, Customer Service,Specialist/ Consultant
Additional Requirements:
- Age 22 to 30 years
- Experience in customer service or counseling clients, preferably in the travel or consultancy sector.
- Excellent communication and interpersonal skills.
- Confident in attending calls and handling walk-in clients professionally.
- Strong organizational and problem-solving abilities.
Responsibilities & Context:
Creative Tours & Travels is a renowned travel agency where visitors come for expert guidance on travel, visa, and tour planning. We help travelers explore destinations like the USA, UK, Canada, Australia, and more — offering affordable tour packages, visa processing, and all kinds of travel support. We’re looking for an experienced and proactive Customer Relationship Officer (CRO) who can confidently attend calls, guide walk-in clients, and provide excellent counseling for their travel needs.
Responsibilities:
- Attend incoming calls and provide accurate information about our services, tour packages, and visa processing.
- Ability to work with monthly target following KPI.
- Welcome and counsel walk-in clients about travel opportunities, documentation, and packages.
- Build and maintain strong relationships with customers, ensuring a positive experience.
- Maintain client records and follow up with leads to close sales.
- Work closely with the team to meet sales and service targets.
Job Other Benifits:
- Mobile bill,Performance bonus
- Salary Review: Half Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 5.92% |
| University of Dhaka | 5.33% |
| Dhaka College | 3.55% |
| Government Titumir College | 2.96% |
| Primeasia University | 1.78% |
| Rajshahi University | 1.78% |
| Tejgaon College | 1.78% |
| Southeast University | 1.78% |
| University of Rajshahi | 1.78% |
| Dhaka International University | 1.78% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 94.08% |
| 31-35 | 2.37% |
| 36-40 | 0.59% |
| 40+ | 0.59% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 30.18% |
| 20K-30K | 66.86% |
| 30K-40K | 1.18% |
| 40K-50K | 1.18% |
| 50K+ | 0.59% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 34.32% |
| 0.1 - 1 years | 13.02% |
| 1.1 - 3 years | 25.44% |
| 3.1 - 5 years | 17.16% |
| 5+ years | 10.06% |
