Customer Relationship Officer (CRO)
Job Description
Title: Customer Relationship Officer (CRO)
Company Name: Basumati Construction Limited
Vacancy: 02
Age: 22 to 30 years
Job Location: Dhaka
Salary: Tk. 17000 - 20000 (Monthly)
Experience:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Hospital, Immigration and Education Consultancy Service, Medical Equipment, Real Estate, Call Center
- Freshers are also encouraged to apply.
Published: 2025-05-21
Application Deadline: 2025-06-20
Education:
- Bachelor of Business Administration (BBA)
- Bachelor/Honors
Requirements:
- 2 to 3 years
- The applicants should have experience in the following business area(s): Hospital, Immigration and Education Consultancy Service, Medical Equipment, Real Estate, Call Center
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 22 to 30 years
- Only Female
Responsibilities & Context:
Our customer relationship Officer (CRO) is responsible for maintaining and improving customer relationships to ensure customer satisfaction, generate sales and customer retention.
Key Responsibilities:
Building relationships: Establishing and maintaining positive relationships with customers.
Providing support: Responding to customer inquiries, resolving customer issues, and providing information and advice.
Analyzing data: Analyzing customer data to identify patterns and insights.
Developing strategies: Developing strategies to meet customer needs and expectations.
Collaborating with other departments: Working with other departments to improve the customer experience.
Monitoring competitors: Monitoring the organization`s business competitors to improve the organization`s business operations.
Conducting surveys: Conducting quality assurance surveys to determine customer satisfaction.
Promoting the company: Participating in meetings, trade fairs, and events to promote the company`s products and services
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.74% |
| Eden Mohila College | 4.13% |
| North South University | 2.48% |
| Jagannath University | 2.07% |
| Bangladesh University of Business and Technology | 1.65% |
| Dhaka City College | 1.24% |
| Southeast University | 1.24% |
| Tongi government college | 1.24% |
| Tejgaon College | 1.24% |
| Siddheswari Girls`` College | 1.24% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 98.35% |
| 31-35 | 1.65% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 89.67% |
| 20K-30K | 9.09% |
| 30K-40K | 1.24% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 30.99% |
| 0.1 - 1 years | 15.29% |
| 1.1 - 3 years | 33.06% |
| 3.1 - 5 years | 14.88% |
| 5+ years | 5.79% |
