Customer Relationship Officer (CRO)
Job Description
Title: Customer Relationship Officer (CRO)
Company Name: Bangladesh Eye Hospital & Institute Ltd.
Vacancy: 06
Age: 26 to 32 years
Job Location: Dhaka (Banani, Dhanmondi 27)
Salary: Tk. 13000 (Monthly)
Experience:
- At most 3 years
- The applicants should have experience in the following business area(s): Hospital, Group of Companies, Diagnostic Centre
Published: 2025-11-25
Application Deadline: 2025-12-24
Education:
- Masters degree in any discipline
Requirements:
- At most 3 years
- The applicants should have experience in the following business area(s): Hospital, Group of Companies, Diagnostic Centre
Skills Required:
Additional Requirements:
- Age 26 to 32 years
- Candidates experienced from health sector will get preference.
Responsibilities & Context:
Receive patients with joyfully.
Make appointment and do needful for the registration on the ERP as per Consultants schedule.
Take the money as consultancy / investigation fees from patients and return the rest of the money.
Maintain serial of the patient`s file.
Give movement of the patient`s file.
Inform Doctor`s Assistant about receiving files.
Answer the patient`s query and give the right information.
Submitting the total received money from patients to the accounts department after completing the duties.
Hand over the task to next shift colleagues who will have on duty.
Any other tasks assigned by management.
Office Hour: 8:00AM To 3:00PM or 3:00PM To 10:00PM (Shifting duty)
Job Other Benifits:
- Over time allowance,Provident fund
- Salary Review: Yearly
- Festival Bonus: 2
As per company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.28% |
| University of Dhaka | 2.78% |
| Eden Mohila College | 2.41% |
| Stamford University Bangladesh | 1.86% |
| Jagannath University | 1.86% |
| Daffodil International University (DIU) | 1.67% |
| Eastern University | 1.48% |
| Northern University Bangladesh | 1.30% |
| Govt. Titumir College | 1.30% |
| Dhaka College | 1.30% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 68.46% |
| 31-35 | 22.82% |
| 36-40 | 5.01% |
| 40+ | 2.97% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 87.38% |
| 20K-30K | 10.20% |
| 30K-40K | 1.48% |
| 40K-50K | 0.56% |
| 50K+ | 0.37% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 21.34% |
| 0.1 - 1 years | 11.69% |
| 1.1 - 3 years | 23.75% |
| 3.1 - 5 years | 15.96% |
| 5+ years | 27.27% |
