Customer Relationship Officer (CRO)

Job Description

Title: Customer Relationship Officer (CRO)

Company Name: Bangladesh Eye Hospital & Institute Ltd.

Vacancy: 4

Age: 22 to 28 years

Job Location: Dhaka (Dhanmondi)

Salary: Tk. 13000 (Monthly)

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): Hospital, Group of Companies, Diagnostic Centre

• Masters degree in any discipline

• At least 1 years
• The applicants should have experience in the following business area(s): Hospital, Group of Companies, Diagnostic Centre

• Age 22 to 28 years

• Receive patients with joyfully. Make appointment and do needful for the registration on the ERP as per Consultants schedule.

• Take the money as consultancy / investigation fees from patients and return the rest of the money.

• Maintain serial of the patient`s file.

• Give movement of the patient`s file.

• Inform Doctor`s Assistant about receiving files.

• Answer the patient`s query and give the right information.

• Submitting the total received money from patients to the accounts department after completing the duties.

• Hand over the task to next shift colleagues who will have on duty.

• Any other tasks assigned by management.

• Over time allowance,Provident fund
• Salary Review: Yearly
• Festival Bonus: 2

As per company policy.