Customer Relation Executive

Job Description

Title: Customer Relation Executive

Company Name: Walton Digi-Tech Industries Ltd.

Vacancy: 02

Age: 24 to 29 years

Job Location: Dhaka, Naogaon

Salary: Negotiable

Experience:

  • 1 to 2 years
  • Freshers are also encouraged to apply.


Published: 2024-10-02

Application Deadline: 2024-10-11

Education:
  • Bachelor degree in any discipline


Requirements:
  • 1 to 2 years
  • Freshers are also encouraged to apply.


Skills Required:

Additional Requirements:
  • Age 24 to 29 years
  • Only Male
  • Strong Communication and team management skills.
  • Excellent negotiation, and interpersonal skills.


Responsibilities & Context:

Walton Customer Relations is a professional who plays a critical role in maintaining positive relationships between Walton and its customers. Serve as the frontline representatives of a Walton.

Key Responsibilities:

  • Rapid response to customer service issues, ensure prompt and accurate responses to customer inquiries.

  • Received product from customer and handed over to expert after primary assessment

  • Maintain accurate records and documenting all bill posting in software and bill confirmation call Proper communication with customer and all other channel partners

  • Service Confirmation to customer and product delivery according to company policy

  • Vat challan prepare according to company policy

  • Aim to improve the organization`s overall customer satisfaction ratings Any other duties assigned by Head Of Department and Management



Job Other Benifits:
    • Mobile bill, Tour allowance, Medical allowance, Performance bonus, Profit share, Insurance

    • Salary Review: Yearly

    • Festival Bonus: 2

    • Service Benefits, Children Scholarship, Paternity Leave, Birthday Gift, Farewell Gift, Marriage Gift



Employment Status: Contractual

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

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