Title: Customer Relation Executive
Company Name: Walton Digi-Tech Industries Ltd.
Vacancy: 02
Age: 24 to 29 years
Job Location: Dhaka, Naogaon
Salary: Negotiable
Experience:
Walton Customer Relations is a professional who plays a critical role in maintaining positive relationships between Walton and its customers. Serve as the frontline representatives of a Walton.
Key Responsibilities:
Rapid response to customer service issues, ensure prompt and accurate responses to customer inquiries.
Received product from customer and handed over to expert after primary assessment
Maintain accurate records and documenting all bill posting in software and bill confirmation call Proper communication with customer and all other channel partners
Service Confirmation to customer and product delivery according to company policy
Vat challan prepare according to company policy
Aim to improve the organization`s overall customer satisfaction ratings Any other duties assigned by Head Of Department and Management
Mobile bill, Tour allowance, Medical allowance, Performance bonus, Profit share, Insurance
Salary Review: Yearly
Festival Bonus: 2
Service Benefits, Children Scholarship, Paternity Leave, Birthday Gift, Farewell Gift, Marriage Gift