Customer Experience Associate
Job Description
Title: Customer Experience Associate
Company Name: Green Delta Insurance Company Limited
Vacancy: --
Age: Na
Job Location: Dhaka
Salary: --
Experience:
Published: 2025-11-13
Application Deadline: 2025-11-22
Education:
- Bachelor/Honors
- Undergraduate Level Student or equivalent
Requirements:
Skills Required:
Additional Requirements:
Additional Job Requirements
- Effective communication skills
- Positive service mind-set with helping attitude
- Ability to work under pressure
- Flexibility
- Basic computer literacy and knowledge in office application
Experience: Not required, however, experienced candidates will get preference
Responsibilities & Context:
Job Description
- Provide one-stop quality Customer Service over phone and other channels to ensure positive customer experience
- Proactively aware/inform customers regarding our products/service
- Sale through inbound and outbound contacts.
- Capture customer insights and escalate critical issues / complaints and provide timely feedback
- Maintain targeted KPI on a regular basis
- Serve customers with helping attitude and thus play a significant role in customer satisfaction, retention, and acquisition.
Job Nature: Contractual
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
