Customer Care Officer

Job Description

Title: Customer Care Officer

Company Name: Rangpur Community Medical College & Hospital

Vacancy: --

Age: 18 to 25 years

Job Location: Rangpur

Salary: Negotiable

Experience:

Published: 2026-05-03

Application Deadline: 2026-05-21

Education:

• Bachelor/Honors

• Age 18 to 25 years

• Applicants will be provided an extensive Skill development training with a duration of 6 (six) months.

• Candidates must have to complete the training successfully and have to qualify the course.

• Those who are qualifying the course successfully will be selected for the vacant position.

• Candidates having extracurricular activities in social welfare will be considered as added advantages.

Rangpur Community Medical College Hospital is reputed private hospital in northern part of Bangladesh. We are looking for immediate recruitment for the above post and inviting applications for the said position.

• Overall Client service.

• Public relation.

• Customer motivation and counseling.

• Customer satisfaction.

• Building bridge between client and organization.

• Handle routine administrative tasks, including filing, data entry, and managing appointments.

• Maintain confidentiality of client information.

• Assure that patient information records are appropriately filled.

• Provide clerical support to supervisor and administrative teams as needed.

• Ensure effective communication between departments to support overall office efficiency.

• Manage patient appointments, including counseling, confirming appointments, recording patient details, and maintaining necessary documentation.

• Carry out other related duties as and when assigned by the Management.

• Provident fund
• Festival Bonus: 2

Special discount for self & family members in Hospital services / procedures, Diagnostic & IPD Facilities as per Hospital policy.