Customer Care Officer (Operations)

Job Description

Title: Customer Care Officer (Operations)

Company Name: Galaxy Facilitation Services LTD

Vacancy: 5

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Service, Visa Processing
∎ The applicants should have experience in the following business area(s): Embassies/Foreign Consulate
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Customer Service with set standard
∎ Communication, reporting and MIS
∎ Data entry
∎ Carry out any other tasks as delegated by the Reporting Head

Additional Requirements:
∎ Age 22 to 29 years

Salary: Tk. 12000 (Monthly)

Compensation & Other Benefits:
∎ Weekly 2 holidays, Insurance, Gratuity, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Application Deadline: September 10, 2019

Company Information:
∎ Galaxy Facilitation Services LTD
∎ Business : Galaxy Bangladesh Group comprises of :
(GSA for Qatar Airways Cargo/Oman Air/Maldivian Airlines/ Bangkok Airways/ Spice Jet / THE WAY Dhaka/ Galaxy Express Ltd. (DPD)/ VFS Global ( GFSL)/ Shipping-Hapag-Lloyd Bangladesh Shipping Line/Freight forwarding-Galaxy World Logistics Ltd/GBX Logistics Ltd /Tours-Travels etc.

Category: Hospitality/ Travel/ Tourism