Customer Care And Call Center Executive / Moderator
Job Description
Title: Customer Care And Call Center Executive / Moderator
Company Name: North Ventures
Vacancy: 4
Age: 16 to 24 years
Job Location: Rangpur (Rangpur Sadar)
Salary: Tk. 10000 - 12000 (Monthly)
Experience:
Published: 2026-06-30
Application Deadline: 2026-07-10
Education:
- Higher Secondary
Requirements:
Skills Required: Communication and interpersonal skill,Sales & Marketing,Sales Team Leadership
Additional Requirements:
- Age 16 to 24 years
- Only Female
Responsibilities & Context:
Handle inbound and outbound customer calls professionally.
-Respond to customer inquiries and provide accurate information.
-Resolve customer complaints and issues promptly.
-Record customer interactions and update databases/CRM systems.
-Process orders, service requests, or account changes.
-Follow up with customers to ensure issues are resolved.
-Escalate complex problems to the appropriate department.
-Meet call handling, quality, and customer satisfaction targets.
-Maintain confidentiality of customer information.
-Follow company policies, procedures, and communication standards.
-Promote products or services when required (upselling/cross-selling).
-Collaborate with team members to improve customer service and achieve organizational goals.
Freshers are also encouraged to apply
Job Other Benifits:
- Mobile bill,T/A
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
