Country Manager - Operations

Job Description

Title: Country Manager - Operations

Company Name: A Renowned Company in Bangladesh

Vacancy: 1

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline
∎ Global Equivalent Degree in any stream

Experience Requirements:
∎ 10 to 15 year(s)
∎ The applicants should have experience in the following area(s): BPO, Hospitality, Travel management

Job Responsibilities:
∎ Overall responsibility of the business unit / processes within the country with accountability for Process adherence, Revenue, Profitability, Resource Planning - Resource cost & allocation, Customer Satisfaction
∎ Financial Management: Direct responsibility for the country's profitability and achievement of targets (EBIT) set by the company, Control & maintain country's expense budgets and allocated resources and perform periodic cost and productivity analyses.
∎ Operational Excellence: Lead process improvement initiatives to enhance productivity at all levels: Develop & maintain Standard Operating procedures, policies and manuals etc.
∎ Risk Management: Manage Security (Physical & Data) at the Application Centre and ensure effective controls are in place to pre-empt any physical / data security breach incidents.
∎ People Management: Manage staff efficiency & productivity for the given country Plan & forecast the manpower resourcing activity for the country based on previous trends, Time in motion study, etc. Ensure conduct of product & process trainings to all staff on a regular basis through coaching and development.
∎ Business Development: Liaise with the Value-Added Services team in order to create new channels of Revenue. Add new clients, inroads into the MOFA for business opportunities in other countries.
∎ Relationship Building: Develop and maintain business relationships with all Consulate Retain all existing clients while re bidding or manage relationships to get contract renewals. Maintain Relationships with vendors & partner FMCs.
∎ Maintain updates on competition in the region with the help of Market intelligence.
∎ Adhere to the environment health and safety policy/objectives and guidelines of the organization.
∎ Ensure judicious use of natural resources

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Experience in setting up of new ventures (Local / International.
∎ Knowledge of a foreign Language.
∎ Experience of working in a culturally diverse environmen.t
∎ Cross functional expertise

Salary: Negotiable

Application Deadline: 24 Feb 2021

Company Information:
∎ 26 Jan 2021
∎ A Renowned Company in Bangladesh

Category: General Management/Admin

:

Source: bdjobs.com

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