Manager- Quality Assurance & Management
Job Description
Title: Manager- Quality Assurance & Management
Company Name: Marie Stopes Bangladesh (MSB)
Vacancy: --
Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
∎ At least 4 years
∎ The applicants should have experience in the following business area(s):NGO, Multinational Companies, Hospital, Clinic
Published: 18 Apr 2024
Education:
∎ MBBS; Training on LARC & PM is mandatory.
∎ MPH or Master’s in clinical quality Improvement will be preferred.
∎ 4 years management experience in the field of reproductive health/ Clinic/Hospital business.
∎ MBBS; Training on LARC & PM is mandatory.
∎ MPH or Master’s in clinical quality Improvement will be preferred.
∎ 4 years management experience in the field of reproductive health/ Clinic/Hospital business.
Requirements:
Additional Requirements:
∎ Strong clinical skills and expertise will be added advantage.
∎ Team player, excellent interpersonal & communication skill, self- organizing capacity. Open to ideas and contributions from others.
∎ Strong clinical skills and expertise will be added advantage.
∎ Team player, excellent interpersonal & communication skill, self- organizing capacity. Open to ideas and contributions from others.
Responsibilities & Context:
∎ Responsible for the clinical governance of government sites, supporting the quality lead with appropriate quality assurance, accountabilities and governance tools.
∎ Maintain up to date and comprehensive knowledge of National Protocols for clinical services and MSI global Clinical policies and guidelines. Share expertise and ensure that all Outreach service providers and staff are familiar with standards and remain up to date as changes occur.
∎ Working closely with the Outreach Channel Leads, ensure regular supervision and clinical auditing of field sites. Set quality assessment annual plans for outreach operations ensuring that assessment indicators are measurable and ensure audits are completed on time and results are promptly reported. Conduct the CA, QTA and assist during MSI global QTA visit.
∎ Undertake regular spot checks of client files for relevancy of documents and accuracy, timeliness, quality and relevancy of information provided. Supervise conduct of monthly client record audits by clinical team members as per MSI requirements Discuss & provide on the job training on official record issues with staff as required.
∎ Provide Continuous Supportive Supervision to program managers, service providers, technical teams and assess for training needs.
∎ Train service providers in the handling critical or complicated medical cases and support when clinical incidents occur and during the incident management processes team members during red incidents.
∎ Establish a culture that ensures compliance with internal policy and external regulatory standards.
∎ Ensure clear communication Program managers and other Program managers to ensure collaboration and maintain organizational efficiency.
∎ Marie Stopes Bangladesh (MSB), a social business organization, in an affiliated of MSI Reproductive Choices, UK that works in 37 countries across the globe. MSB has been providing access to high-quality healthcare services at an affordable cost in every single region of Bangladesh, since 1988.
∎ MSB is looking for a Manager- Quality Assurance & Management (Female) to ensure that clinical services in outreach program adhere to MSB clinical standards and national protocols and be an ‘expert’ source of all technical advice/training/guidance to doctors, paramedics and other service providers regarding matters related to client safety and care. The position will be based in Head Office, Dhaka and will travel field frequently.
∎ Key Role:
∎ Responsible for the clinical governance of government sites, supporting the quality lead with appropriate quality assurance, accountabilities and governance tools.
∎ Maintain up to date and comprehensive knowledge of National Protocols for clinical services and MSI global Clinical policies and guidelines. Share expertise and ensure that all Outreach service providers and staff are familiar with standards and remain up to date as changes occur.
∎ Working closely with the Outreach Channel Leads, ensure regular supervision and clinical auditing of field sites. Set quality assessment annual plans for outreach operations ensuring that assessment indicators are measurable and ensure audits are completed on time and results are promptly reported. Conduct the CA, QTA and assist during MSI global QTA visit.
∎ Undertake regular spot checks of client files for relevancy of documents and accuracy, timeliness, quality and relevancy of information provided. Supervise conduct of monthly client record audits by clinical team members as per MSI requirements Discuss & provide on the job training on official record issues with staff as required.
∎ Provide Continuous Supportive Supervision to program managers, service providers, technical teams and assess for training needs.
∎ Train service providers in the handling critical or complicated medical cases and support when clinical incidents occur and during the incident management processes team members during red incidents.
∎ Establish a culture that ensures compliance with internal policy and external regulatory standards.
∎ Ensure clear communication Program managers and other Program managers to ensure collaboration and maintain organizational efficiency.
Compensation & Other Benefits:
∎ Competitive salary & benefit packages will be offered for deserving candidate as per policy.
∎ Competitive salary & benefit packages will be offered for deserving candidate as per policy.
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Read Before Apply:
Marie Stopes Bangladesh (MSB) is an equal opportunity employer and don’t accept any form of influence for recruitment. MSB does not tolerate child abuse in any form by anyone who works for or is associate with the organisation in any capacity.
Apply Procedure:
Hard Copy:
∎ If you are passionate about making a difference in society, please download the Application Form https://mariestopes.org.bd/join-our-team/} and send your application, addressing to the General Manager, HR & Administration, Marie Stopes Bangladesh, House # 6/2, Block # F, Lalmatia Housing Estate, Dhaka – 1207 by 27 April 2024.
Company Information:
∎ Marie Stopes Bangladesh (MSB)
∎ House # 6/2, Block # F, Lalmatia Housing Estate, Dhaka - 1207
Address::
∎ House # 6/2, Block # F, Lalmatia Housing Estate, Dhaka - 1207
Application Deadline: 27 Apr 2024
Category: General Management/Admin
Deadline Expired on 27th Apr 2024
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