Community Feedback and Response Mechanism (CFRM) Officer cum Camp Focal
Job Description
Title: Community Feedback and Response Mechanism (CFRM) Officer cum Camp Focal
Company Name: World Vision Bangladesh Rohingya Crisis Response (WV BRCR)
Vacancy: 1
Job Location: Cox's Bazar (Ukhia)
Employment Status: Contractual
Educational Requirements:
∎ Master degree in Social Sciences/Statistics/Development Studies/International Development or related field.
Experience Requirements:
∎ At least 5 year(s)
Job Responsibilities:
∎ Ensure operational staff are engaged to receive, report and response on beneficiary’s feedback & complaints in regular basis following WV data protection policy
∎ Support beneficiaries by providing information regarding their right to be consulted, make complaints and provide feedback to WV
∎ Follow up on outstanding beneficiary feedback with relevant departments and beneficiaries
∎ Conduct AAP sessions including accountability assessment and learning sessions
∎ When necessary, manage enumerator/facilitator team to conduct feedback sessions or other events like on-site distribution accountability
∎ Establish and keep liaison with CiC, SMS, and other partners/agencies including participation in the relevant workshops, meetings
∎ Keep update WASH program manager on the camp level changes/issues (if any)
∎ Ensure that World Vision is represented in camp level coordination forums and review meetings.
∎ Contribute to the monthly, quarterly, and annual report generation in accordance with the prescribed format.
∎ Preparation of case study and success story on a regular basis.
∎ Ensure that all reports and documents are kept in safe place under lock and key.
∎ Facilitated capacity building of community volunteers by coaching, training and workshop
∎ Facilitate programs to promote convention of the rights of child/child protection policy on children with especially difficult circumstances disabled people in the community.
∎ Any other task within his/her area of work assigned by the supervisor as and when required
Additional Requirements:
∎ Familiar with the Kobo/other online survey tools and methods of data collection.
∎ Excellent coordination capacity with individuals, community group representatives, NGOs, and government officials.
∎ Familiarity with protection issues in WASH, gender & Inclusion in WASH and accountability to affected persons programming
∎ Knowledge of the UN system and the humanitarian community.
∎ Excellent spoken Chittogonian or Rohingyan, essential
∎ Excellent spoken and written Bangla and English, desirable
∎ Must be ready to work in a multi-cultural environment
∎ Appropriate communication skill and approachable
∎ Must have no history of violation of children rights
∎ Cross-cultural sensitivity, flexible worldview, emotional maturity and physical stamina
∎ Ability to work in and contribute to team building environment
∎ Must be willing and able to travel in camp locations in Ukhia
∎ Project locations are in remote areas in refugee camp. Staff is expected to live in his/her based location.
Compensation & Other Benefits:
∎ Mobile bill, Medical allowance, Weekly 2 holidays, Insurance
∎ Festival Bonus: 1
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 13 Mar 2022
Company Information:
∎ 7 Mar 2022
∎ World Vision Bangladesh Rohingya Crisis Response (WV BRCR)
∎ Address : Abedin Tower (2nd floor), 35 Kemal Ataturk Avenue, Banani, Dhaka - 1213, P.O. Box: 9071
Hotel Bay Marina, (1st Floor) Plot# 61, Block # B, PWD Residential Area, 4700 Cox's Bazar
∎ Web : http://www.wvi.org/bangladesh
Category: NGO/Development
: World Vision is committed to first do no harm to children or adult beneficiaries, to respect the rights of all beneficiaries, and to uphold the best interests of children as a primary consideration in all actions and decisions; accordingly all the recruits will go through specific checks and compliance procedures in accordance to its Child and Adult Safeguarding Policy. World Vision Bangladesh has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with our work. World Vision Bangladesh as Child Safe Organization discourages anyone to apply with prior record of conviction related with child neglect, abuse and exploitation.Any personal persuasion will result in disqualification.Please don't send hard copy of CV.Only short-listed candidates will be called for interview.Females are highly encouraged to apply.*Photograph must be enclosed with the resume.
