Title: Caregiver Supervisor/Coordinator
Company Name: Axis Security & Services
Vacancy: 02
Age: Na
Job Location: Chattogram
Salary: Tk. 17000 - 20000 (Monthly)
Experience: --
Published: 2026-04-11
Application Deadline: 2026-05-11
Education:
Requirements: --
Skills Required:
Additional Requirements:
Responsibilities & Context:
Non-medical home care agency seeks for Client Care Coordinator & Caregiver Supervisor
JOB SUMMARY:
The primary goals of the Caregiver Supervisor/Coordinator are to recruit, screen, train, hire, retain quality and an appropriate quantity of caregivers so that the company can provide the highest level of customer service in accordance with company standards. This position will also assist as needed with functions essential to the proper management of caregivers and client care. Works under the direction of the Head of Caregiver Operations.
ESSENTIAL FUNCTIONS:
Serves as company’s HR contact in caregiver capacities hiring, training, retaining employees
Develops and follows a clear and defined process of recruiting, screening, training and hiring quality caregivers.
Ensures appropriate caregiver staff to cover existing and new cases as they come in
Performs 24x7 on-call coordinator duties as needed.
Handles all paperwork related to clients.
Adhere to company policies and procedures.
Learn and help maintain contact management or scheduling software.
Supervisory visits in client homes
Assist with client satisfaction surveys
Direct caregivers to clients' locations and perform needed introductions
Provide emergency support as caregiver as needed in the field
Assist with caregiver training and evaluations
Handle incoming/outgoing mail , Handle invoices to clients
Prepare new hire packets, new client home care record books, and client intake packets
Ensure hygiene of all front line caregivers, office environment -- clean, neat and organized
ADDITIONAL DUTIES:
Assist with office operations as needed
Answer telephone, directs calls and take messages using good telephone technique
Serve as office contact in absence of other staff
Greet and assist everyone who comes into the office in a professional and courteous manner
Assist Staffing Coordinator in appropriate staffing of cases when needed
Perform clerical duties such as making copies, sending facsimiles, assembling manuals, mailing materials.
Perform other duties as assigned