Camp Management Officer (SMS)

Job Description

Title: Camp Management Officer (SMS)

Company Name: Danish Refugee Council

Vacancy: Not specific

Job Location: Cox's Bazar

Employment Status: Contractual

Educational Requirements:
∎ EDUCATION: (INCLUDE CERTIFICATES, LICENSES ETC.)
∎ Minimum bachelor degree in social science or other relevant subject.
∎ Master degree in relevant subject is preferable.

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ POSITION DETAILS
∎ Type of contract: National contract
∎ Employment Band: H, Non Managerial
∎ Start date: August : As soon as possible
∎ Contract Length: Until 31st December 2019
∎ OVERALL PURPOSE OF THE ROLE:
∎ The CCCM/Site Management Support (SMS) Officer is responsible to assist the SMS team leader (TL) in the coordination of assistance and services at camp level. This entails building effective collaboration with a diversity of stakeholders, ranging from refugees, community representatives, humanitarian partners, host communities and local authorities. The SMS Officer reports to the SMS TL and works closely with the refugees, volunteers, other SMS staff and the DRC`s Site Operations, Shelter and Protection teams as well as camp level service providers.

Job Responsibilities:
∎ Assist in overall day to day management of DRC's camp coordination activities.
∎ Provide weekly updates of programme activities and track progress on the activity tracker.
∎ Coordinate daily tasks with the community-based volunteers.
∎ Assist the SMS TL in assessing the incidents and needs of the community. Report incidents and findings to the SMS TL and support in the camp level response.
∎ Support the SMS TL in coordinating capacity building activities to the community-based volunteers.
∎ Assist the SMS TL in coordinating the relocation of Households from the camp to other safer locations in collaboration with the protection team and UNHCR staff.
∎ Assist the SMS TL in service monitoring for all camp services including WASH, Shelter, Health, Food and raise issues, gaps and needs.
∎ Refer any protection case to the SMS TL.
∎ Assist in identifying site operation needs and refer them to the Site OPS team.
∎ Assist in establishing and maintaining coordination amongst the camp actors, including government representatives, UN agencies, international NGOs and national NGOs and other service providers and refugee groups.
∎ Assist in camp distributions when relevant.
∎ Support the CiC and the SM in leading the emergency preparedness and response on camp level including, planning, reporting, assessments, coordination, messaging, relocation and any other relevant activity.
∎ Working closely with the new CiC staff in day to day camp activities through providing technical support, feedback, and mentoring based on the plans set by the Site management sector and SMS manager.
∎ Organize and coordinate capacity building initiatives for community groups, safety unit volunteers, Site Management Support volunteers on emergency preparedness and response.
∎ Assist in working with Protection, Shelter & Site Operation teams in the development of key relationships with camp and government leaders to ensure smooth communication, activity implementation, data collection, and community outreach.
∎ Assist in monitoring the distribution of all items in the camp to ensure that minimum standards and operating procedures are respected and applied.
∎ Support the SMS TL and the CS team the elections and/or selection of the camp governance committee.
∎ Assist in keeping records for volunteers including time sheets, payment sheets and work closely with the finance department to ensure payments are done on time.
∎ Assist with all procurement and logistical arrangements associated with the Camp, in collaboration with DRC procurement and logistics staff.
∎ Strong adherence to safety and security protocols at all times, and along with CoC - dedication to reporting suspected contraventions;
∎ Ensure DRC Code of Conduct is understood, acknowledged in writing, and followed by the project staff and all volunteer labour, and infractions are reported in an appropriate and timely manner;
∎ Any other duties as assigned by line manager.

Additional Requirements:
∎ SKILLS AND EXPERIENCES
∎ 1 year of experience in INGOs, specifically in complex emergency contexts.
∎ Substantial experience operating in a refugee camp environment, preferably undertaking Camp Coordination activities.
∎ Knowledge of logistics and procurement processes looked upon favourably.
∎ Ability to work with large, multi-cultural people in a changing environment.
∎ Experience in working with national partners, local/government authorities, and UN organizations.
∎ LANGUAGES: (INDICATE FLUENCY LEVEL)
∎ Fluency in English.
∎ Fluency in Bangla.
∎ ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC' FIVE CORE COMPETENCIES:
∎ Striving for excellence: You focus on reaching results while ensuring an efficient process.
∎ Collaborating: You involve relevant parties and encourage feedback.
∎ Taking the lead: You take ownership and initiative while aiming for innovation.
∎ Communicating: You listen and speak effectively and honestly.
∎ Demonstrating integrity: You act in line with DRC's vision and values.

Application Deadline: September 9, 2019

Company Information:
∎ Danish Refugee Council
∎ Address : Sayeman Heritage Residence (1st Floor), Sayeman Road, Baharchara, Cox's Bazar, Bangladesh
∎ Web : WWW.DRC.NGO

Category: NGO/Development