Call Center Executive - Telemarketing
Job Description
Title: Call Center Executive - Telemarketing
Company Name: SUVASTU PROPERTIES LTD.
Vacancy: 01
Job Location: Dhaka Division
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ O Level/ A Level/ Good Score In IELTS will be preferred
∎ Skills Required: Telecommunication Service
Experience Requirements:
∎ At least 3 year(s)
∎ The applicants should have experience in the following area(s):
Call centre training, Customer Support through Phone, Face-to-Face Customer Support, Guest Relations/ Services, Online (web/ e-mail) Support
∎ The applicants should have experience in the following business area(s):
Call Center, Real Estate
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Answering incoming calls from customers and ensure instant customer satisfaction
∎ Receive and respond to incoming emails, phone and live chat queries in a professional and timely manner
∎ Update all kinds of customer affairs, product quality and handle customer complaint;
∎ Communicate all project over the phone Periodical
∎ Handle and resolve customer complaints
∎ Keep records of all conversations in our call center database in a comprehensible way;
∎ Make prospect clients database.
∎ Maintain both verbal & written Communication with Customer.
∎ Working closely with sales department with customer complaint and customer satisfaction for better interest of the company.
∎ Generate Reports of activity in daily/weekly/monthly formats for submission as directed
∎ Any other responsibilities/tasks as set by Company Management.
Additional Requirements:
∎ Age 23 to 28 years
∎ Only males are allowed to apply
∎ Able to speak clearly and persuasively both in English and Bangla in positive or negative situations.
∎ Proven organizational and interpersonal skills.
∎ Self-motivated, independent worker with the ability to multitask.
∎ Professional, courteous, and know proper phone etiquette.
∎ Sound knowledge of essential software like MS Word, MS Excel, Email, etc.
∎ Knowledge on CRM Software
∎ Professional experience in Real Estate Companies will be preferred.
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Festival Bonus: 2
Application Deadline: July 31, 2019
Company Information:
∎ SUVASTU PROPERTIES LTD.
∎ Address : SUVASTU PROPERTIES LTD., Suvastu Imam Square (5th floor), 65, Gulshan Avenue, Gulshan-1
∎ Web : NA
∎ Business : DESIGN, PLANNING, CONSTRUCTION AND CONSULTANCY COMPANY
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 31st Jul 2019
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