Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Surecell BD Chattagram

Vacancy: --

Location: Chattogram

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Hospital

Published: 16 Nov 2024

Education:
∎ Bachelor degree or running

Requirements:

Additional Requirements:
∎ 1-2 years of experience in a customer service or support role, preferably Beauty & Healthcare
∎ Excellent communication and interpersonal skills
∎ Strong problem-solving abilities
∎ Proficiency in MS Office and customer service software
∎ Ability to work in a fast-paced environment and handle stress effectively
∎ Work in HealthCare & Beauty Care organizations
∎ Positive attitude and a customer-first mindset
∎
∎ Preferred Skills:

Responsibilities & Context:
∎ Handle inbound and outbound customer calls or queries
∎ Resolve customer queries and complaints in a timely and professional manner
∎ Provide product/service information and assistance
∎ Maintain customer records and update details as needed
∎ Collaborate with different departments to address customer concerns
∎ Ensure customer satisfaction and strive to improve service delivery
∎ Responsibilities:

Compensation & Other Benefits:

Employment Status: Full Time

Job Location: Chattogram

Company Information:
∎ Surecell BD Chattagram
∎ 4th Floor ,AL-Noor Badrun Center,1486/1672 O R Nizam Road,Probortok Moor,Chattogram
∎ Surecell is an international company with clinic in Australia ,Thailand , Bangladesh, Malaysia & India that specialized in PA-PRP & Stem Cell Treatment that can help with joint pain, sports injuries ,Cosmetic Treatment OR Liver Disease.

Address::
∎ 4th Floor ,AL-Noor Badrun Center,1486/1672 O R Nizam Road,Probortok Moor,Chattogram
∎ Surecell is an international company with clinic in Australia ,Thailand , Bangladesh, Malaysia & India that specialized in PA-PRP & Stem Cell Treatment that can help with joint pain, sports injuries ,Cosmetic Treatment OR Liver Disease.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 16 Dec 2024

Category: Customer Support/Call Centre