Call Center EXECUTIVE (night Shift)
Job Description
Title: Call Center EXECUTIVE (night Shift)
Company Name: American Natural Wellness Care
Vacancy: 03
Age: At least 20 years
Job Location: Dhaka (Basundhara RA)
Salary: Tk. 12000 - 15000 (Monthly)
Experience:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Physiotherapy center
Published: 2025-11-01
Application Deadline: 2025-11-04
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Physiotherapy center
Skills Required: Call Center
Additional Requirements:
- Age At least 20 years
Responsibilities & Context:
Call Center Executive – Responsibilities
Answer incoming calls from clients and provide accurate information about wellness services, doctors, and appointments.
Make outgoing calls to follow up with clients, confirm appointments, and remind them about upcoming visits or wellness programs.
Maintain client records and update information in the system accurately.
Handle client inquiries politely and professionally, resolving issues or forwarding them to the right department.
Promote wellness programs and explain available treatments or packages to potential clients.
Assist in scheduling appointments and coordinating with front desk and medical staff.
Record feedback or complaints from clients and report them to management.
Meet daily or weekly call targets as set by the supervisor or manager.
Maintain confidentiality of patient and client information at all times.
Work as part of a team to ensure smooth communication and excellent customer service.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Healthcare/Medical
