Business Development Manager – USA Property Preservation and Construction (Remote NYC time zone)

Job Description

Title: Business Development Manager – USA Property Preservation and Construction (Remote NYC time zone)

Company Name: devArtisans Incorporated

Vacancy: --

Age: Na

Job Location: Anywhere in Bangladesh

Salary: Tk. 25000 - 50000 (Monthly)

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Real Estate, Business-to-Business (B2B) Software and Services Startup

• Bachelor/Honors

• 3 to 5 years
• The applicants should have experience in the following business area(s): Real Estate, Business-to-Business (B2B) Software and Services Startup

Role Overview

The Business Development Manager will be responsible for developing and growing a US‑focused property preservation / repairs & renovations coordination business. The role involves building a pipeline of US clients (property preservation companies, property managers, investors), managing relationships, and shaping repeatable sales and account‑management processes.

Key Responsibilities

1. Market research and strategy

• Research the US property preservation, repairs and renovations, and property management market, including key players, services, pricing patterns, and trends.

• Identify and segment target customers (national property preservation firms, regional contractors, asset managers, REO brokers, property management companies).

• Develop and periodically update a go‑to‑market plan for US clients, focusing on high‑potential geographies and customer profiles.

2. Lead generation and prospecting

• Build and maintain a database of target companies and decision‑makers (owners, operations heads, vendor managers, asset managers) using online research and networking.

• Reach out to prospects via email, LinkedIn, calls, and industry platforms to introduce the company’s back‑office and vendor‑management services.

• Qualify leads by understanding their current workflow (work‑order processing, vendor portals, bid management) and identifying pain points the service can solve.

3. Sales and deal closure

• Run discovery calls to understand client needs, work volumes, SLAs, and current challenges.

• Prepare tailored capability decks, service proposals, and pricing options in collaboration with the founder/operations team.

• Manage the entire sales cycle from first contact to contract signing, including follow‑ups, objection handling, and basic negotiation within agreed guidelines.

• Coordinate onboarding of new clients, ensuring smooth handover to operations and clarity on processes, communication channels, and performance expectations.

4. Client relationship and account growth

• Act as the primary commercial point of contact for assigned US clients, working in EST hours to align with their schedule.

• Conduct regular check‑ins with clients to review performance, gather feedback, and uncover upsell or cross‑sell opportunities (e.g., additional work‑order types, new regions, more process steps to outsource).

• Track client satisfaction and proactively resolve relationship issues in coordination with operations and leadership.

• Maintain and grow revenue from existing accounts by positioning the company as a long‑term strategic partner.

5. Collaboration with operations

• Work closely with the operations team to deeply understand offered services (work‑order processing, bids, vendor coordination, QC) and translate them into clear value propositions for US clients.

• Communicate client requirements, SLAs, and any special rules (e.g., photo standards, portal requirements) to the operations team before onboarding.

• Escalate operational issues that affect client satisfaction and help drive collaborative solutions and process improvements.

6. Pipeline, reporting, and process building

• Maintain an up‑to‑date sales pipeline using agreed tools (CRM or spreadsheets), including lead stage, next actions, and probability of closure.

• Prepare weekly and monthly reports summarizing new leads, proposals sent, deals closed, and revenue potential.

• Continuously refine scripts, outreach templates, and sales processes to improve conversion rates and shorten sales cycles.

• Provide structured feedback from the market to help shape service offerings, pricing models, and positioning.

Required Qualifications and Skills

• 3–6 years of experience in business development, sales, or account management, preferably in:

  • Property preservation / real estate services, OR

  • BPO / KPO / outsourcing for US clients, OR

  • Field‑services, facilities management, or construction‑related services.

• Strong understanding of US business culture and comfort working fully in EST time.

• Excellent English communication skills (spoken and written), including the ability to lead client calls and write clear, professional emails and proposals.

• Demonstrated track record of building and managing a B2B sales pipeline and closing deals.

• High level of comfort with online tools: CRMs, spreadsheets, presentation tools, email automation, LinkedIn, and video‑conferencing platforms.

• Strong analytical and problem‑solving skills, with the ability to understand operational workflows and convert them into clear client value stories.

• Self‑driven, disciplined, and comfortable working remotely with minimal supervision.

Preferred (Nice to Have)

• Prior experience selling to US property preservation firms, property managers, or construction/maintenance contractors.

• Familiarity with vendor portals, work‑order systems, or property‑management software.

• Experience working in a startup or early‑stage environment, helping to build processes from scratch.

Work Conditions

• Location: Remote, based in India.

• Working Hours: US Eastern Time (EST) aligned schedule to match client availability.

• Collaboration: Daily interaction with the founder and operations team via online tools; regular client calls and demos.