Brand Service Executive

Job Description

Title: Brand Service Executive

Company Name: Arbit Creative Hub

Vacancy: 01

Age: at least 20 years

Location: Dhaka (GULSHAN 1)

Salary: Tk. 20000 - 30000 (Monthly)

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Advertising Agency, Direct Selling/Marketing Service Company, Film Production

Published: 2 Jun 2025

Requirements:

Additional Requirements:
∎ Age at least 20 years

Responsibilities & Context:
∎ Manage day-to-day operations of client projects and ensure smooth delivery.
∎ Work closely with internal creative team members — copywriters, graphic designers, video editors — to track project progress.
∎ Coordinate with the telesales team to follow up on pending project updates and ensure final delivery to clients.
∎ Assign and monitor tasks to ensure quality output and meet delivery deadlines.
∎ Solve internal issues, remove bottlenecks, and keep all stakeholders updated.
∎ Client Management:
∎ Serve as the communication bridge between clients and internal teams.
∎ Gather client requirements, relay them clearly to relevant teams, and ensure their expectations are met.
∎ Maintain professional and timely communication with clients regarding project updates and feedback.
∎ Collaborate with the telesales and accounts teams to ensure timely client payments.
∎ Track delivery status and pending collections linked to project milestones.
∎ Reporting & Accountability:
∎ Maintain proper documentation of all ongoing and completed projects.
∎ Prepare and submit daily/weekly reports on project statuses, team performance, and client feedback to management.
∎ Identify workflow improvements and support process optimization.
∎ Strong knowledge of creative production workflows: graphic design, video editing, content creation.
∎ Experience in managing creative projects and coordinating between multiple departments.
∎ Excellent communication, leadership, and problem-solving skills.
∎ Ability to handle pressure, meet deadlines, and manage multiple projects simultaneously.
∎ Background in an advertising or creative agency is highly recommended.
∎ Basic understanding of digital marketing and branding.
∎ Familiarity with project management CRM tools
∎ Experience in client service, account management, or brand coordination.
∎ Job Description:
∎ We are looking for a smart, organized, and energetic Brand Service Executive to lead and manage client projects across departments. This role demands a strong understanding of creative production workflows (graphic design, video editing, content creation) and experience coordinating with creative and sales teams. A background in an advertising or creative agency will be highly valued and considered a strong advantage.
∎ Key Responsibilities:
∎ Project & Team Coordination:
∎ Manage day-to-day operations of client projects and ensure smooth delivery.
∎ Work closely with internal creative team members — copywriters, graphic designers, video editors — to track project progress.
∎ Coordinate with the telesales team to follow up on pending project updates and ensure final delivery to clients.
∎ Assign and monitor tasks to ensure quality output and meet delivery deadlines.
∎ Solve internal issues, remove bottlenecks, and keep all stakeholders updated.
∎ Client Management:
∎ Serve as the communication bridge between clients and internal teams.
∎ Gather client requirements, relay them clearly to relevant teams, and ensure their expectations are met.
∎ Maintain professional and timely communication with clients regarding project updates and feedback.
∎ Payment Follow-up & Collection:
∎ Collaborate with the telesales and accounts teams to ensure timely client payments.
∎ Track delivery status and pending collections linked to project milestones.
∎ Reporting & Accountability:
∎ Maintain proper documentation of all ongoing and completed projects.
∎ Prepare and submit daily/weekly reports on project statuses, team performance, and client feedback to management.
∎ Identify workflow improvements and support process optimization.
∎ Must-Have Qualifications:
∎ Strong knowledge of creative production workflows: graphic design, video editing, content creation.
∎ Experience in managing creative projects and coordinating between multiple departments.
∎ Excellent communication, leadership, and problem-solving skills.
∎ Ability to handle pressure, meet deadlines, and manage multiple projects simultaneously.
∎ Preferred / Advantageous:
∎ Background in an advertising or creative agency is highly recommended.
∎ Basic understanding of digital marketing and branding.
∎ Familiarity with project management CRM tools
∎ Experience in client service, account management, or brand coordination.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, T/A, Tour allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (GULSHAN 1)

Company Information:
∎ Arbit Creative Hub
∎ House 47, Road 06, Block C, Niketon, Gulshan 1 Dhaka 1212
∎ arbitcreativehub.com
∎ Arbit Creative Hub is Bangladesh’s No. 1 video ad agency — a powerhouse of creativity and strategy.
We specialize in transforming ideas into visually captivating, results-driven campaigns that make brands unforgettable. With a perfect blend of innovative design, strategic thinking, and compelling storytelling, we help businesses stand out and thrive.
From high-impact video ads to brand-defining content, we are passionate about inspiring audiences and driving measurable success.
Creativity meets purpose — and excellence is delivered at every frame.

Address::
∎ House 47, Road 06, Block C, Niketon, Gulshan 1 Dhaka 1212
∎ arbitcreativehub.com
∎ Arbit Creative Hub is Bangladesh’s No. 1 video ad agency — a powerhouse of creativity and strategy.We specialize in transforming ideas into visually captivating, results-driven campaigns that make brands unforgettable. With a perfect blend of innovative design, strategic thinking, and compelling storytelling, we help businesses stand out and thrive.From high-impact video ads to brand-defining content, we are passionate about inspiring audiences and driving measurable success.Creativity meets purpose — and excellence is delivered at every frame.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 12 Jun 2025

Category: Accounting/Finance