Branch Operations Manager
Job Description
Title: Branch Operations Manager
Company Name: GECC UK
Vacancy: 1
Job Location: Dhaka (Uttara)
Employment Status: Full-time
Educational Requirements:
∎ Masters degree in any discipline
∎ Graduate in any relevant discipline. Proficient in English and Math. Sufficient computer Skills and willing to learn & experience on student recruitment in tertiary level/HEI sector.
∎ Desirable: Experience in UK Education sector; Sales/Marketing and Customer Services Experience.
Experience Requirements:
∎ 3 to 5 year(s)
Job Responsibilities:
∎ Manage the operations and performance of all offices in line with the law, local regulations and the terms of contractual relationships.
∎ Develop and manage service and performance standards to increase sales, productivity and customer satisfaction.
∎ Support teams to ensure consistent sales,service and productivity standards are being achieved across all offices.
∎ Contribute to the identification of opportunities to increase consistency and operating standards to improve sales,service quality and efficiency
∎ Work independently with minimum supervision, with high level of commitment, dedication and trust
∎ Establish and maintain resourcing structures and processes to consistently deliver sales, service and productivity
∎ Determine staffing structures necessary to deliver business objectives.
∎ Develop management skills in marketing, sales, service and operations.
∎ Manage salary rates for staff within company target positioning of the market competitiveness for salaries
∎ Act as a first point of contact for existing and prospective clients, ensuring that they receive
∎ high levels of service.
∎ Management and organizing of multiple existing client accounts
∎ Proactively seeking new business opportunities and promoting the benefits of GECC to successfully secure client visits and close business
∎ A natural engaging personality - a self-starter with strong personal drive to achieve results
∎ Active team player who builds and maintains professional relationships
∎ Customer relationship management
∎ Strong organizational, prioritizing and time management skills within a fast-paced setting
∎ Motivated by targets and quality
∎ Takes responsibility for self-development and actively seeks way to improve own performance
∎ Competent user in Microsoft Office
∎ Relevant Training and Development in order to get you to understand our business
∎ Regular catchups with manager and GECC team to help you develop
∎ Opportunity to take ownership and make this role your own
∎ Ensure that all staffing practice complies with all country and local labour policies and laws.
∎ Ensure performance plans are in place for all staff and reviews are conducted at least annually for all staff.
∎ Develop skilled management and teams through effective recruitment, coaching and performance management programs
∎ Speedily determine when an issue needs to be escalated for resolution.
∎ Revise development needs and establish plans for the development and ensure development plans are in place for all team members
∎ Accountable for personal and team compliance with internal company policies, procedures, code of conduct, and all applicable external laws, regulations and standards.
∎ Lead and manage the integration of compliance requirements into business practices and planning
∎ Demonstrated ability to develop budgets and manage financial performance to meet business targets
∎ An ability to clearly communicate business initiatives and directions and translate complex analysis into effective operational processes
∎ Strong demonstrated leadership ability.
∎ Ability to develop trust to encourage team members to generate their own ideas and opportunities for improved performance.
∎ Ability to provide and support development opportunities for team and management to increase skills and experience.
∎ Strong planning and analytical skills.
∎ Well-developed and effective negotiating skills.
∎ Understanding Entry requirements of studying in the Higher Education Institutes.
∎ Clear understanding about student enrolment for different destinations such as Australia, Canada, UK and USA
Additional Requirements:
∎ Age 28 to 40 years
∎ Only males are allowed to apply
Salary: Tk. 40000 - 50000 (Monthly)
Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Relevant Training and Development in order to get you to understand our business
∎ Regular catchups with GECC team to help you develop
∎ Opportunity to take ownership and make this role your own
∎ Flexibility in innovative thinking and creative ideas- we have no hierarchical structure as everyone's views are important.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 30 Sep 2023
Company Information:
∎ 10 Sep 2023
∎ GECC UK
∎ Address : Flat A5 (1st floor), House 37, Road 7, Sector 3, Uttara, Dhaka-1230, Bangladesh
∎ Business : GECC is a reputed Education and Career Consultancy farm incorporated in the UK. We represent the leading Universities and Colleges in UK and abroad. GECC is committed to provide international students with outstanding experience for higher studies!
Category: Hospitality/ Travel/ Tourism
: Experience within the international education sector, specializing in the multi-destination markets encompassing the United Kingdom, the United States, Canada, and Australia will get high preference.
