Billing Officer (IPD&OPD)

Job Description

Title: Billing Officer (IPD&OPD)

Company Name: Ar-Raha Hospital & Diagnostic Ltd.

Vacancy: 05

Age: At least 22 years

Job Location: Dhaka (Ashkona)

Salary: Negotiable

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• At least 3 years
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre

• Age At least 22 years
• Only Male

• Must be skilled in handling patients and managing the front desk.
• Must be able to work in morning, evening, and night shifts.
• The candidate must work as a full-time employee; part-time employment elsewhere is not allowed.

• Welcome all customers and patients with a smiling face, proper manners, and courtesy, and provide necessary assistance.

• Provide accurate information to patients regarding hospital services, different departments, doctors’ schedules, and tariff/fees.

• Prepare and properly hand over invoices for all financial transactions including patient registration, consultation fees, investigation/pathology test bills (indoor & outdoor), and pharmacy bills.

• Listen to patients’ queries, complaints, and problems patiently, resolve them, or refer to the relevant department.

• Maintain discipline, cleanliness, and a pleasant environment at the hospital’s front desk and reception area.

• Control visitors’ entry, provide information, and give directions as needed.

• Properly preserve and update patient records, files, and necessary documents.

• Sincerely perform special duties, reporting, or additional tasks as assigned by the management.

• Maintain polite and courteous behavior with patients and their attendants, upholding the reputation of the hospital.

• Take quick decisions in emergency situations and assist in providing proper service to patients.

• Follow hospital policies, rules, and protocols, and work with a team spirit.