Assistant Officer, Technical, Telephone Department

Job Description

Title: Assistant Officer, Technical, Telephone Department

Company Name: BRAC

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor in any discipline from any recognised university. Professional degree/certification Trade course/ diploma in mobile and PABX network will be preferred.

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ JOB PURPOSE: To Assist Manager, Telecom and provide active and extensible solutions for a smooth telecommunications system.
∎ SAFEGUARDING RESPONSIBILITIES:
∎ Ensure the safety of Programme Participants, people who come into contact with the organisation and team members from any harm, abuse, neglect, harassment and exploitation including sexual exploitation and abuse (SEA) to achieve the programme`s goals of safeguarding implementation. Act as a key source of support, guidance and expertise on safeguarding for establishing a safe working environment.
∎ Practice, promote and endorse the issues of safeguarding policy among team members and ensure the implementation of safeguarding standards in every course of action.
∎ Follow the safeguarding reporting procedure in case any reportable incident takes place and encourage others to do so.

Job Responsibilities:
∎ Prepare department-wise PABX extension and mobile bills
∎ Ensure new mobile SIM distribution and registration
∎ Update the documents of all mobile set deliveries and returns
∎ Ensure to update the mobile phone number entry on OTP.
∎ Ensure the Telecom network maintenance works
∎ Prepare MIS reports regarding PABX maintenance SIM distribution and registration
∎ Ensure to file up departmental documents
∎ Communicate with staffs of BRAC Field Offices for SIM replacement

Additional Requirements:
∎ Good knowledge on mobile operating systems.
∎ Good computer operating knowledge (MS Word, Excel and Powerpoint).
∎ Basic Knowledge on mobile and PABX Network.
∎ Good Knowledge on documentation and record keeping.
∎ Basic Knowledge on database management.
∎ Fluent in English reading and writing.
∎ Ability to work day long under pressure.
∎ Co-operative with team
∎ Self-motivated and Innovative.
∎ Minimum 1 years of working experience in a relevant field or working experience in a call-center will get preference.

Compensation & Other Benefits:
∎ Festival Bonus, Contributory Provident Fund, Gratuity, Health and Life Insurance, Maternity/ Paternity Leave, Wellness Centre Facility, Day Care Facility and others as per policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 19 Nov 2023

Company Information:
∎ 9 Nov 2023
∎ BRAC
∎ Business : BRAC is an international development organisation founded in Bangladesh that partners with over 100 million people living with inequality and poverty globally to create sustainable opportunities to realise potential.

Category: Mechanic/Technician

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