Job Description

Title: Assistant Manager (Operations & Production)

Company Name: Craftimation

Vacancy: --

Age: At least 25 years

Job Location: Dhaka (Malibag Chowdhuripara)

Salary: Tk. 20000 (Monthly)

Experience:

• 2 to 4 years
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup

• Bachelor of Business Administration (BBA)

• 2 to 4 years
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup

• Age At least 25 years
• Only Male

Company: Craftimation
Location: 4th Floor, 1005 Malibagh Chowdhury Para Rd, Dhaka 1219
Preferred Location of Candidate: Malibagh / Khilgaon or nearby areas
Salary: BDT 20,000
Experience Required: 2–4 Years in Management / Operations
Office Hours: 10:00 AM – 6:00 PM (Full Time)
Working Days: Saturday – Thursday (6 days)
Gender Requirement: Male Only

About Craftimation

Craftimation is a fast-growing handcrafted souvenir and gifting company based in Malibagh, Dhaka. We work with 50+ local artisans and manage 300+ customized and ready products across retail, corporate, and online channels.

We are now looking for a responsible, highly active Assistant Manager who will act as the operational bridge between Production and Operations.

The Assistant Manager will be responsible for micro-managing day-to-day production and operational activities.

This role requires someone who:

• Can monitor details carefully

• Solve problems instantly

• Ensure no data is missing

• Coordinate with vendors and suppliers

• Maintain ERP accuracy

• Report directly to management

You will be the execution backbone of Craftimation.


Key Responsibilities

🔹 ERP & Data Management

• Ensure proper and timely data entry in the ERP system

• Monitor inventory movement and stock accuracy

• Track production updates inside ERP

• Identify missing or incorrect data and resolve immediately

• Prepare daily & weekly operational reports

🔹 Production Coordination

• Coordinate between Production and Operations departments

• Visit vendors and suppliers when necessary

• Track production progress and ensure deadlines are met

• Ensure quality standards are maintained

• Follow up on pending production orders

🔹 Vendor & Supplier Management

• Maintain communication with external vendors

• Collect real-time production updates

• Negotiate timelines when required

• Ensure material supply is uninterrupted

🔹 Inventory & Order Management

• Ensure proper stock tracking

• Monitor product availability

• Prevent stock-outs or overproduction

• Coordinate urgent orders and special projects

🔹 Customer Satisfaction Support

• Coordinate with customer support team for production-related issues

• Ensure corporate and custom orders are completed on time

• Handle urgent client escalations related to production delays

🔹 Documentation & Reporting

• Maintain production logs and operational records

• Ensure proper filing of vendor invoices & production documents

• Report directly to Reporting Officer / Management

• Identify operational inefficiencies and suggest improvements

 Required Skills & Qualifications

• 2–4 years experience in Management / Operations

• Strong organizational and micro-management skills

• Basic ERP / Excel / Google Sheets knowledge

• Ability to work under pressure

• Strong communication & follow-up skills

• Must be physically active (vendor visits required)

• Problem-solving mindset
  

We are looking for someone who:

• Is proactive, not reactive

• Notices small mistakes before they become big problems

• Can run between departments and ensure work gets done

• Is disciplined and deadline-focused

• Lives near Malibagh / Khilgaon
  

Send your CV to:
📧 Email: hr@craftimation.com
Subject Line: Application for Assistant Manager – Craftimation