Assistant Manager - Client Service

Job Description

Title: Assistant Manager - Client Service

Company Name: E3 Solutions (Extreme Exhibition & Event Solution Ltd.)

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 7 years
• The applicants should have experience in the following business area(s): Advertising Agency, Event Management

• Bachelor/Honors

• At least 7 years
• The applicants should have experience in the following business area(s): Advertising Agency, Event Management

Key Responsibilities

• Prepare comprehensive tender documents and technical proposals for local and international events and exhibitions/trade shows

• Develop and deliver compelling client pitches and presentations to secure new business opportunities

• Conduct site inspections and feasibility assessments for potential event venues

• Prepare detailed cost estimates, budgets, and project timelines for client proposals

• Serve as the primary point of contact for assigned client accounts

• Build and maintain long-term relationships with existing clients to ensure high retention rates

• Conduct regular client meetings to understand evolving needs and gather feedback

• Proactively identify upselling and cross-selling opportunities within existing accounts

• Handle client queries, concerns, and escalations with professionalism and efficiency

• Oversee end-to-end execution of events and exhibitions/trade shows from conception to completion

• Coordinate with internal teams including creative, production, logistics, and operations

• Manage vendor relationships and negotiate contracts for event services and supplies

• Develop detailed event run sheets, timelines, and contingency plans

• Ensure compliance with all regulatory requirements and safety standards

• Supervise on-site event setup, execution, and breakdown activities

• Manage event budgets and ensure cost-effective delivery without compromising quality

Required Qualifications

Experience & Education

• Minimum 7 years of proven experience in the event management and exhibition/trade show industry

• Bachelor's degree in Business Administration, Marketing, Communication, or related field

• Demonstrated track record of successfully managing large-scale events and exhibitions

Skills & Competencies

• Exceptional client servicing and relationship management abilities

• Strong tender preparation and proposal writing skills

• Excellent verbal and written communication skills in both English and Bangla

• Outstanding project management and organizational capabilities

• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and project management tools

• Strong negotiation and problem-solving skills

• Ability to manage multiple projects simultaneously

• High attention to detail with excellent time management abilities

• Leadership skills with the ability to motivate and coordinate diverse teams

Personal Attributes

• Result-oriented with a client-first mindset

• Self-motivated with strong initiative and ownership

• Flexible and adaptable to changing priorities and tight deadlines

• Creative thinking combined with practical execution capabilities

• Mobile bill,Provident fund
• Festival Bonus: 2

Professional Development

• Opportunities for career advancement within a growing organization
• Exposure to international events and high-profile clientele
• Participation in industry conferences and networking events