Assistant Manager – Business Development

Job Description

Title: Assistant Manager – Business Development

Company Name: Haven Holiday Ventures Limited

Vacancy: 10

Age: At least 28 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup

Candidates should possess one of the following qualifications:

Bachelor's degree in:

• Business Administration (BBA)

• Marketing

• Management

• Tourism & Hospitality Management

• Travel & Tourism Management

• International Business

• Economics

• MBA in Marketing, Business Administration, International Business, or a related discipline will be considered a strong advantage.

• Professional certifications in Sales, Business Development, Customer Relationship Management (CRM), Digital Marketing, or Project Management are preferred.

• At least 5 years
• The applicants should have experience in the following business area(s): Travel Agency, Tour Operator, Immigration/Visa Processing, Transport Service, Travel Startup

• Age At least 28 years

Experience Requirements:

• Minimum 5+ years of experience in business development, sales, corporate marketing, or partnership management.

• At least 3 years in a supervisory or Assistant Manager role.

• Experience in an Online Travel Agency (OTA), Travel Agency, Airline, Hospitality, Hotel, Tourism, Corporate Travel Management Company, or E-commerce organization will be highly preferred.

• Proven track record of achieving sales targets and developing strategic business partnerships.

Business Development Experience:

Candidates should have practical experience in:

• Corporate Sales and Business Development

• B2B and B2C Sales

• Lead Generation and Prospecting

• Client Acquisition and Retention

• Corporate Travel Solutions

• Tour Package Sales

• Air Ticketing and Hotel Booking Sales

• Visa Service Sales

• Key Account Management

• Partnership Development

• Contract Negotiation

• Tender and Proposal Preparation

• Sales Forecasting and Pipeline Management

• Revenue Growth Strategy

• Market Expansion and Territory Development

OTA & Travel Industry Experience

Experience in selling or promoting:

• Domestic and International Tour Packages

• Air Ticketing Services

• Hotel Reservations

• Visa Processing Services

• Corporate Travel Management

• MICE (Meetings, Incentives, Conferences & Exhibitions)

• Travel Insurance

• Group Tours

• Educational Tours

• Umrah & Holiday Packages

• Destination Management Services

Marketing & Sales Skills

Candidates should have experience in:

• Market Research and Competitor Analysis

• Sales Planning and Execution

• Pricing Strategy

• Customer Relationship Management (CRM)

• Presentation and Proposal Development

• Digital Sales and Online Marketing

• Social Media Business Development

• Email Marketing Campaigns

• Customer Feedback Analysis

• Brand Promotion

Technical Skills

Candidates should have proficiency in:

• Microsoft Office (Excel, Word, PowerPoint)

• Google Workspace

• CRM Software (Salesforce, HubSpot, Zoho, or similar)

• ERP Systems (preferred)

• Google Analytics (basic knowledge)

• Digital Marketing Tools

• Video Conferencing Platforms (Zoom, Microsoft Teams, Google Meet)

• Knowledge Requirements

• Candidates should have sound knowledge of:

• OTA Business Models

• Travel Industry Trends

• Tourism Products and Services

• Airline and Hotel Partnerships

• Sales Funnel Management

• Business Negotiation

• Customer Relationship Management

• Contract Management

• Revenue and Profitability Analysis

• Market Intelligence

• Business Communication

Leadership & Soft Skills

Candidates should possess:

• Strong leadership and team management skills

• Excellent negotiation and persuasion skills

• Outstanding communication in Bangla and English

• Customer-focused mindset

• Strategic thinking and business acumen

• Analytical and problem-solving ability

• Time management and organizational skills

• Presentation and public speaking skills

• Ability to work under pressure and achieve sales targets

• Professional networking abilities

Preferred Industry Experience

Preference will be given to candidates with experience in:

• Online Travel Agency (OTA)

• Travel Agency

• Tour Operator

• Airline

• Hospitality Industry

• Hotel Chain

• Corporate Travel Management Company

• Destination Management Company (DMC)

• E-commerce Company

Business Development & Sales

• Identify new business opportunities in domestic and international travel markets.

• Develop strategies to increase sales and revenue.

• Generate leads through corporate visits, networking, referrals, and digital channels.

• Convert leads into long-term customers.

• Achieve monthly, quarterly, and annual sales targets.

Corporate Sales & Account Management

• Build and maintain relationships with corporate clients, NGOs, educational institutions, and government organizations.

• Promote corporate travel management services.

• Prepare and negotiate corporate travel agreements.

• Ensure high client retention and satisfaction.

• Conduct regular client meetings and business reviews.

Partnership Development

• Develop partnerships with airlines, hotels, tour operators, destination management companies (DMCs), and travel technology providers.

• Negotiate competitive rates and exclusive travel deals.

• Maintain strong relationships with business partners.

• Evaluate partner performance and identify new collaboration opportunities.

Market Research & Competitor Analysis

• Analyze market trends and customer preferences.

• Monitor competitor products, pricing, and promotional activities.

• Identify emerging travel destinations and new service opportunities.

• Recommend improvements to products and pricing strategies.

Product Development

• Collaborate with the Operations and Product teams to develop attractive travel packages.

• Recommend new tour destinations and travel services.

• Help create seasonal offers, holiday campaigns, and promotional packages.

• Ensure products meet customer demand and profitability goals.

Customer Relationship Management (CRM)

• Maintain an up-to-date customer database.

• Follow up on inquiries, quotations, and proposals.

• Build long-term relationships with key clients.

• Resolve customer concerns in coordination with Operations and Customer Service teams.

Proposal & Quotation Management

• Prepare customized travel proposals and quotations.

• Respond to Requests for Proposal (RFPs) and tenders.

• Negotiate pricing, payment terms, and service conditions.

• Ensure quotations are competitive and profitable.

Sales & Marketing Collaboration

• Work closely with the Digital Marketing team on campaigns and promotions.

• Support social media, email marketing, and promotional events.

• Participate in travel fairs, exhibitions, and networking events.

• Generate business through online and offline marketing initiatives.

Revenue Growth

• ncrease revenue from:

  • Air ticketing

  • Hotel bookings

  • Tour packages

  • Visa processing

  • Corporate travel services

  • Travel insurance

  • Transport and transfer services

• Identify upselling and cross-selling opportunities.

Reporting & Performance Monitoring

Prepare and submit:

• Daily sales activity reports

• Weekly lead generation reports

• Monthly business development reports

• Corporate client reports

• Revenue and sales forecasts

• Competitor analysis reports

• Partnership performance reports

Coordination with Internal Departments

Work closely with:

• Operations Team

• Reservation Team

• Visa Processing Team

• Finance & Accounts

• Marketing Team

• IT & Website Team

• Customer Service Team to ensure smooth service delivery and client satisfaction.

Compliance & Documentation

• Ensure contracts and agreements comply with company policies.

• Maintain accurate records of clients and business transactions.

• Protect confidential business information.

• Follow company SOPs and ethical business practices.

Team Support & Leadership

• Support the Business Development Manager in achieving departmental goals.

• Mentor junior sales executives and business development officers.

• Assist in staff training and performance improvement.

• Encourage teamwork and knowledge sharing.