Assistant Director of People & Culture (Human Resources)

Job Description

Title: Assistant Director of People & Culture (Human Resources)

Company Name: Radisson Blu Chattogram Bay View

Vacancy: 1

Age: 36 to 50 years

Job Location: Anywhere in Bangladesh

Salary: Tk. 60000 - 80000 (Monthly)

Experience:

• 5 to 8 years
• The applicants should have experience in the following business area(s): Multinational Companies, Hospital, Hotel

• Master of Business Administration (MBA) in HRM

• 5 to 8 years
• The applicants should have experience in the following business area(s): Multinational Companies, Hospital, Hotel

• Age 36 to 50 years

Direct the human resource (People & Culture) department to effectively plan, develop and implement a fully integrated human resource strategy to achieve profit, guest satisfaction and employee engagement goals by working with managers to staff their departments, maximize employee engagement, enable brand standards and teamwork.

• Develops and implements human resource strategies that support achievement of the hotel’s goals

• Monitors status regularly and adjusts strategies as appropriate

• Assists in the development the annual budget in conjunction with the Executive Committee

• Supports on-going compliance training and service brand behaviour by working with managers to develop and implement fresh approaches

• Effectively develop and manage the Human Resource department budget

• Conducts employee orientation, management and line employee training

• Coaches managers on effective ways to motivate employees, communicate performance expectations, manage employee performance and recognize exemplary service

• Counsels managers and employees on effective ways to address and resolve employment related issues

• Works with managers to develop their leadership skills through one-on-one coaching and formal training courses

• Encourages recognition of employee’s contribution by creating and implementing a hotel-wide recognition programs

• Keeps current on applicable human resources laws including discrimination, health and safety, privacy, etc.

• Oversees all union issues and participates in the negotiation of contracts as appropriate or works with management on union avoidance

• Maintains all employment records in accordance with the law

• Ensures Payroll and Benefits have required information for accurate and timely processing of employee information, as needed participate in local market research of benefits as appropriate

• Work with Legal and the regional HR (P&C) department to coordinate the hotel’s response to legal claims regarding the employment relationships

• Create, communicate and enforce employee related policies and ensure that employees adhere to employment rules and regulations

• Create a safe environment for guests, employees and community by creating, communicating and enforcing safety, loss prevention, and business resiliency standards.

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• Take an active role in talent management by recruiting and developing talent necessary to achieve individual/hotel/brand goals and assisting management in selecting qualified candidates

• Communicates performance expectations and provides employees with on-going feedback

• Provides employees with coaching and counselling as needed to achieve performance objectives and reach their fullest potential

• Encourage employee professional development by exploring new roles in the hotel, and leading the talent management review

• Drives employee engagement through the creation, implementation and follow-up of departmental action plans

• Communicates and reinforces the vision for Yes I Can! service to employees

• Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis

• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis

• Seeks opportunities to improve the customer experience by seeking customer feedback and reviewing management reports and developing strategies to improve department and hotel services

• Provides employees with the tools, training and environment they need to deliver Yes I Can! service and teamwork

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• Keep General Manager promptly and fully informed of all problems or unusual matters of significance

• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position

• Maintains a favourable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment

• At all times projects a favourable image of the Hotel to the public

• Abide by all Brand rules and regulations

• Adhere to all Brand policies and procedures

• Actively support and promote Workplace Health and Safety within the work environment

• Perform any other reasonable duties as directed by the General Manager or his/her designate

Compensation and Other Benefits:

• Provident fund & Gratuity

• Health Insurance

• Festival Bonus - Yearly 03 (Religions Festivals & Pohela Boishakh)

• Service Charge with equal sharing

• Yearly Incentive bonus & Increment as per policy

• Free Duty Meal

• Free Uniform & Laundry service

• In-house medical facility and discount on pathology examinations for family members (Parents and next of keen)

• Mobile Bill as per company policy