Area Brand Shop Operation Manager (DN)

Job Description

Title: Area Brand Shop Operation Manager (DN)

Company Name: vivo Bangladesh (Head Office)

Vacancy: 1

Age: 25 to 35 years

Location: Gazipur, Narsingdi ...

Salary: Negotiable

Experience:
∎ At least 2 years
∎ The applicants should have experience in the following business area(s):Telecommunication, Retail Store

Published: 4 Mar 2025

Education:
∎ Bachelor of Business Administration (BBA) in Marketing

Requirements:

Additional Requirements:
∎ Age 25 to 35 years
∎ Candidates from Smartphone Industry will get advantage
∎ Candidates from Smartphone Industry will get advantage

Responsibilities & Context:
∎ Operational Management: Oversee the daily operations of multiple brand shops within the assigned area, ensuring smooth and efficient functioning.
∎ Sales & Targets: Drive sales growth by setting targets, monitoring performance, and implementing strategies to achieve and exceed sales goals for products and accessories.
∎ Stock Management: Manage stock levels of products and accessories, ensuring timely ordering and replenishment to prevent shortages.
∎ Brand Shop Management: Oversee all aspects of brand shop operations, including shop appearance, hygiene, and adherence to company standards.
∎ Team Leadership: Lead, motivate, and develop a team of shop managers and staff, ensuring high levels of performance and customer satisfaction.
∎ Project Management: Coordinate and implement projects related to brand shop enhancements, customer membership programs, and registration processes.
∎ Market Analysis: Conduct market analysis to understand customer preferences, market trends, and competitor activities, including competitor brand product and accessory analysis.
∎ Terminal Management: Manage the terminal operations of brand shops, ensuring efficient and effective handling of transactions.
∎ Customer Experience: Ensure exceptional customer service standards are maintained across all brand shops, addressing customer concerns and feedback promptly.
∎ Brand Representation: Uphold and promote vivo's brand image, ensuring that brand shops adhere to corporate guidelines and standards.
∎ Reporting & Analysis: Regularly report on sales, inventory, market analysis, and operational performance to senior management, providing insights for improvement.
∎ Company Overview:
∎ vivo Bangladesh is a leading global smartphone brand committed to delivering innovative and high-quality products. As we continue to expand our presence in Bangladesh, we are looking for a talented and experienced individual to join our team as an Area Brand Shop Manager. This role is pivotal in ensuring that our brand shops operate efficiently, providing customers with the best possible experience and supporting our growth strategy in the region.
∎
∎ Job Context:
∎ As the Area Brand Shop Operation Manager, you will be responsible for overseeing the operations of multiple vivo brand shops within Dhaka North Region (Ashulia, Savar, Manikganj, Gazipur, Narsingdi, Tangail). This role requires a strategic thinker with strong leadership skills who can manage and motivate store teams, drive sales performance, and maintain the highest standards of customer service. The ideal candidate will have a proven track record in retail management, excellent communication skills, and the ability to adapt to a fast-paced, dynamic environment. You will be a key player in executing vivo's retail strategy, ensuring brand consistency, and contributing to the overall success of our brand in the market.
∎
∎ Key Responsibilities:
∎ Operational Management: Oversee the daily operations of multiple brand shops within the assigned area, ensuring smooth and efficient functioning.
∎ Sales & Targets: Drive sales growth by setting targets, monitoring performance, and implementing strategies to achieve and exceed sales goals for products and accessories.
∎ Stock Management: Manage stock levels of products and accessories, ensuring timely ordering and replenishment to prevent shortages.
∎ Brand Shop Management: Oversee all aspects of brand shop operations, including shop appearance, hygiene, and adherence to company standards.
∎ Team Leadership: Lead, motivate, and develop a team of shop managers and staff, ensuring high levels of performance and customer satisfaction.
∎ Project Management: Coordinate and implement projects related to brand shop enhancements, customer membership programs, and registration processes.
∎ Market Analysis: Conduct market analysis to understand customer preferences, market trends, and competitor activities, including competitor brand product and accessory analysis.
∎ Terminal Management: Manage the terminal operations of brand shops, ensuring efficient and effective handling of transactions.
∎ Customer Experience: Ensure exceptional customer service standards are maintained across all brand shops, addressing customer concerns and feedback promptly.
∎ Brand Representation: Uphold and promote vivo's brand image, ensuring that brand shops adhere to corporate guidelines and standards.
∎ Reporting & Analysis: Regularly report on sales, inventory, market analysis, and operational performance to senior management, providing insights for improvement.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, T/A
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Attendance Bonus
∎ Seniority Allowances
∎ Attendance Bonus
∎ Seniority Allowances

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Gazipur, Narsingdi, Tangail, Dhaka (Ashulia, Savar)

Read Before Apply:

• If you don’t have experience in mobile phone industry then no need to appy.