Application Support Engineer

Job Description

Title: Application Support Engineer

Company Name: MediaSoft Data Systems Ltd.

Vacancy: 10

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Computer Application (BCA)
∎ Computer Science & Engineering (CSE)

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Customer Support, Hardware Engineer, IT System Management, MIS, Network Engineer/ Network Administrator, Software Implementation
∎ The applicants should have experience in the following business area(s): Computer Hardware/Network Companies, IT Enabled Service, Software Company

Job Responsibilities:
∎ Works as a consulting team member responsible for training clients, testing software modifications, providing client support, consultation and implementing various Retail solutions at client sites.
∎ Provide post sales support as needed.
∎ Liaise with Head Office on any issues relevant for our customers or Mediasoft Data Systems Ltd.
∎ To maintain, review and improve the internal standards and systems used within Mediasoft Data Systems Ltd.
∎ Ensure daily attendance.
∎ Ensure Mediasoft Data Systems Ltd. standards, methodologies and conventions are complied with
∎ Implementation, Customer Support, IT System Management
∎ Candidates with Accounts and VAT background will get preference

Additional Requirements:
∎ Age 25 to 30 years
∎ Both males and females are allowed to apply
∎ To understand and support the goals and strategies of Mediasoft Data Systems Ltd.
∎ To have a thorough knowledge of the software and services of Mediasoft Data Systems Ltd.
∎ To have a thorough knowledge to understand the needs of customers of Mediasoft Data Systems Ltd.
∎ Commerce Graduate with IT Knowledge & Experience can also be considered
∎ Member of Any professional body will be added advantage
∎ The applicants should have experience in the following area(s): Understanding database MSSql/ Oracle, using query analyzer, Software
∎ The applicants should have experience in the following business area(s): Retail/ Shops, Software Companies
∎ Demonstrated capability of performing the responsibilities of this position
∎ Retail business, software or consulting experience with emphasis on product implementation.
∎ Good Interpersonal communication skills, explanation skills, and English Presentation.
∎ Extensive experience with the Support Activities.
∎ Extensive experience of Networking.

Salary: Negotiable

Application Deadline: November 1, 2019

Company Information:
∎ MediaSoft Data Systems Ltd.
∎ Address : BDBL Bhaban (5th Floor),12 Karwan Bazar-Dhaka-1215
∎ Web : www.mediasoftbd.com

Category: IT/Telecommunication