Air Ticketing & Reservation Executive

Job Description

Title: Air Ticketing & Reservation Executive

Company Name: One Tourism Limited

Vacancy: 01

Job Location: Dhaka, Dhaka (Dhanmondi)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: MS Word/ Excel/ PowerPoint/ OneNote

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Air ticketing Reservation
∎ The applicants should have experience in the following business area(s): Airline

Job Context:
∎ We are looking for an energetic, target oriented and well qualified travel enthusiast to join our team and support the day-to-day activities of the ticketing and visa processing.
∎ To succeed in this role, you must be skilled at building and maintaining relationships with airlines, clients and work to provide exceptional customer service to the clients. You will assume different roles at times, as a project coordinator, critical/creative thinker, storyteller, and communication expert.
∎ You will have a creative flair and will be able to effectively communicate with clients to understand the delicate needs of our premium client segment, and accordingly find the best travel arrangements for clients.

Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic & International).
∎ Creating PNR, Issuing and Reissuing Tickets using GDS (Sabre, Galileo & Othres), Fare computation, Product knowledge, Customer Service, Processes cancellations and modifications of reservations.
∎ Dealing with customer complaints and requests effectively and courteously.
∎ Upselling by informing customers of additional services or special packages, such as Hajj package, Umrah package, tours & travels package, or upgraded seats/accommodations.
∎ Making invoices & maintain ticketing and visa-related accounts.
∎ Manage corporate clients through emails/text and other ways of communication.
∎ Must remain updated on Airline/ Travel notices and circulars and update the reservation team, sales team, and others accordingly.
∎ Must have knowledge of Airlines terms and conditions and ADM/ ACM policies.
∎ Having experience on group ticket arrangement is advantageous.
∎ Experience of handing IATA is a must.
∎ Any other duties assigned by the Management.
∎ Good relationship with Local and Foreign Airlines in Bangladesh.

Additional Requirements:
∎ Age 20 to 40 years
∎ The applicants should have experience in the following area(s): Accounting, Accounts, Communication, Computer skill, Management, team work.
∎ The applicants should have experience in the following business area(s): Airline, Tour Operator, Travel Agent.

Salary: Negotiable

Compensation & Other Benefits:
∎ T/A, Mobile bill, Tour allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Jun 2023

Company Information:
∎ 29 May 2023
∎ One Tourism Limited
∎ Address : Bay Park Heights , Suit-07E, Plot-02,Road-09,Kalabagan,Dhanmondi,Dhaka-1209,Bangladesh
∎ Business : We are very excited to introduce One Tourism Limited as the one stop provider for all your travel needs and requirements.We label ourselves as leading, innovative, and highly efficient and look forward to demonstrate these qualities .We provide All International and Domestic Air Tickets , Visa Support , Tour Package , Sports Tourism , Hajj and Umrah , Hotel Booking .

Category: Hospitality/ Travel/ Tourism

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Source: bdjobs.com

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