Title: Air Ticketing Officer
Company Name: StarGoFly.com
Vacancy: 05
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Minimum HSC from any recognized college or madrashah.
Experience Requirements:
∎ 2 to 5 year(s)
Job Responsibilities:
∎ Must be able to run independently the IATA software of Galileo, Sabre, and Amadeus respectively along with own developed Online Ticketing Portal.
∎ Must be able to issue, reissue, refund and cancel of any tickets as per the IATA standards independently.
∎ Must be Articulate and Quote the price of the ticket to the customer about the fares, rules, restrictions & instructions.
∎ Must be able to collect payment from customers for tickets before the IATA payments dates.
∎ Must maintain the relationship with all the previous customers, agencies, vendors, airlines and maintain communication with possible new customers.
∎ The Travel consultant /sales agent role involves answering a variety of inbound calls from various corporate customers.
∎ Proactively call customers to offer products to existing bookings where appropriate for additional revenue. Offer exceptional customer service, which exceeds all customers' expectations, promoting collection opportunities.
∎ Liaising with airlines, hotels, resort etc.
∎ Collecting, evaluating and responding (as appropriate) to customer feedback.
Additional Requirements:
∎ Age 25 to 40 years
∎ Must be able to effectively communicate with customers by visiting their office, over phone, email and other social media independently and fluent in English & Bengali.
∎ Minimum 3-4 years Practical Experience in respective departmental job or post in reputed company.
Salary:
∎ Negotiable, Attractive salary for the deserving candidate.
Compensation & Other Benefits:
∎ Available but depends on agreement during final appointment.
Application Deadline: May 25, 2019
Company Information:
∎ StarGoFly.com
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com