Admission Counsellor

Job Description

Title: Admission Counsellor

Company Name: Evercare Hospital Dhaka

Vacancy: --

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): Hospital
  • Freshers are also encouraged to apply.


Published: 2025-12-07

Application Deadline: 2025-12-22

Education:
    • Bachelor of Medicine and Bachelor of Surgery(MBBS)


Requirements:
  • At least 1 year
  • The applicants should have experience in the following business area(s): Hospital
  • Freshers are also encouraged to apply.


Skills Required: Communication,Leadership and teamwork,Problem solving and analytical skill

Additional Requirements:

Responsibilities & Context:
  • Monitor and ensure that all the complaints are resolved in appropriate manner and within SLA period

  • Develop customer relationship through handling customer complaints, feedback, suggestions and taking initiatives for improvement of quality of service

  • Following up the Not Admitted cases in regular basis

  • Replying through Emails and phone calls to all the queries related to cost estimation coming from patients from PWD/Info mail/ Feedback

  • Monitoring about providing cost estimation from concerned department

  • Contacting the patients/attendants over the phone to counsel them for admission

  • Address any patient request, requirement, complaints, feedback, suggestions and taking initiatives for improvement of quality of service 

  • Co-ordinate with consultants, duty doctors, medical services, nurses, housekeeping, maintenance staff and other concerned departments in attending the patients need for admission 

  • Implement hospital business plan through consultation with Manager operations and Management staff and other stakeholders as per guidance

  • Maintain a safe, healthy and supportive work environment by publicizing relevant policies and events, providing appropriate management tools, opportunities for employee participation and education and” walk the talk” on site

  • Arrange admission requirements if patients need admission

  • Build excellent customer relationships through providing information, tariff and promotional materials

  • Keep patients updated with the latest information on different facilities and tariffs and persuade patients politely to avail diagnostics and medication facilities from EHD



Job Other Benifits:

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Healthcare/Medical

Interested By University

University Percentage (%)
North South University 5.98%
National University 3.45%
Chittagong medical college 1.61%
DHAKA MEDICAL COLLEGE 1.61%
University of Dhaka 1.61%
National Institute of preventive and social medicine 1.15%
Rajshahi Medical College 1.15%
BIRDEM 1.15%
KHULNA MEDICAL COLLEGE 0.92%
Rangpur Medical College 0.92%

Interested By Age Range

Age Range Percentage (%)
20-30 56.09%
31-35 30.11%
36-40 9.89%
40+ 3.68%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 7.36%
20K-30K 12.64%
30K-40K 25.06%
40K-50K 28.51%
50K+ 26.44%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 13.56%
0.1 - 1 years 17.93%
1.1 - 3 years 26.67%
3.1 - 5 years 17.93%
5+ years 23.91%

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