Ward Master (Hospitality Department)

Job Description

Title: Ward Master (Hospitality Department)

Company Name: Star Line Specialized Hospital

Vacancy: 2

Age: At least 18 years

Job Location: Feni

Salary: --

Experience:

• 5 to 8 years
• The applicants should have experience in the following business area(s): Hospital

• Bachelor/Honors

• Minimum Graduation from a recognized institution.

• 5 to 8 years
• The applicants should have experience in the following business area(s): Hospital

• Age At least 18 years

• 5–8 years of relevant experience as a Ward Master in a reputed hospital will be preferred.

• Basic knowledge of hospital operations and patient care support functions.

• Ability to handle stressful situations calmly and professionally.

• Key Competencies

• Strong organizational and people-management skills.

• Good communication skills in Bangla (English proficiency will be an added advantage).

• Discipline, punctuality, integrity, and professionalism.

• Ability to follow hospital policies and instructions accurately.

• Physical fitness to perform occasional manual duties when required.

Star Line Specialized Hospital is one of the leading healthcare institutions in the region, dedicated to providing quality healthcare services with excellence, compassion, and professionalism. We are currently seeking qualified, experienced, and dedicated professionals for the position of Ward Master.

Reports To: Hospital Administrator

Job Summary

The Ward Master is responsible for the day-to-day non-clinical operations of hospital wards. The role involves coordinating administrative, logistical, and housekeeping activities to ensure a clean, safe, organized, and patient-friendly environment. The Ward Master supports nursing and medical teams by managing ward resources, supervising support staff, and facilitating patient care processes.

Key Responsibilities

• Supervise and coordinate peons, cleaners, patient care assistants (PCAs), and other support personnel.

• Ensure patient beds are properly maintained, cleaned, and equipped.

• Monitor the availability of essential supplies including linen, toiletries, oxygen cylinders, and other consumables.

• Maintain records related to linen distribution, medical waste disposal, and ward equipment usage.

• Coordinate with housekeeping, maintenance, and biomedical departments for timely repairs and services.

• Assist in patient shifting and discharge processes under nursing supervision.

• Ensure compliance with hospital rules regarding visitors, cleanliness, and ward discipline.

• Support nursing and medical staff in maintaining a safe, respectful, and calm ward environment.

• Report incidents, unusual activities, or complaints to the concerned authority.

• Maintain inventory and minimize wastage or misuse of hospital resources.

• Attractive and competitive salary package.

• Medical and emergency healthcare benefits as per hospital policy.

• Free/Subsidized meals during duty hours (where applicable).

• Uniform and necessary duty essentials provided.

• Career growth opportunities in a professional healthcare environment.