Title: UK Customer Support (Night Shift)
Company Name: Euro Foods Group
Vacancy: 3
Age: At least 20 years
Job Location: Dhaka (Uttara)
Salary: Tk. 25000 - 28000 (Monthly)
Experience:
Role description:
Oversee inbound and outbound call management, ensuring high-quality service.
Accurately process customer orders and update the system in real time.
Offer information on menus, offers, delivery times, and promotions.
Recommend additional products or services to enhance customer experience.
Provide support to UK and international clients via calls, emails, and live chats.
Maintain and update customer records with precision.
Follow company guidelines, compliance standards, and quality procedures.
Work closely with the team to resolve queries and ensure smooth operation
| University | Percentage (%) |
|---|---|
| National University | 6.52% |
| University of Dhaka | 2.54% |
| Bangladesh University of Professionals | 2.17% |
| Jagannath University | 1.81% |
| North South University | 1.81% |
| Daffodil International University (DIU) | 1.45% |
| Prime University | 1.45% |
| Stamford University Bangladesh | 1.09% |
| Jahangirnagar University | 1.09% |
| Dhaka City College | 1.09% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 78.99% |
| 31-35 | 13.04% |
| 36-40 | 3.26% |
| 40+ | 2.54% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 9.78% |
| 20K-30K | 84.42% |
| 30K-40K | 4.71% |
| 40K-50K | 0.72% |
| 50K+ | 0.36% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 27.90% |
| 0.1 - 1 years | 7.25% |
| 1.1 - 3 years | 27.17% |
| 3.1 - 5 years | 17.39% |
| 5+ years | 20.29% |