Training Manager (Teachers Get Preference)

Job Description

Title: Training Manager (Teachers Get Preference)

Company Name: vivo Bangladesh (Head Office)

Vacancy: 5

Age: 28 to 32 years

Job Location: Dhaka (Tejgaon Industrial Area)

Salary: Tk. 50000 (Monthly)

Experience:

• 1 to 2 years

• Bachelor/Honors

• 1 to 2 years

• Age 28 to 32 years
• Only Male

• Practical experience managing frontline teams in organized chain retail, hospitality, or another service-focused business.

• Demonstrated ability to train and coach sales staff and store managers.

• Strong customer service mindset, commercial awareness, and store management skills.

• Ability to deliver clear, practical training in Bangla and communicate with management in English.

• Willingness to travel regularly and spend substantial time coaching inside stores.

• Experience at MINISO or a comparable disciplined retail chain would be relevant. Strong hospitality candidates are also welcome.

• Train sales staff to welcome customers proactively, understand their needs, demonstrate products, handle objections, and close sales professionally.

• Build service habits, including attentive communication, complaint handling, and customer follow-up.

• Train store managers to conduct daily briefings, assign tasks, inspect store conditions, coach employees, and review performance.

• Develop simple service and sales standards that staff can apply and managers can check.

• Visit stores regularly to demonstrate good practices, observe staff, give feedback, and verify improvement.

• Work with market supervisors and store inspection staff to sustain these standards.