Executive, Digital Marketing (Customer Engagement & Content)
Job Description
Title: Executive, Digital Marketing (Customer Engagement & Content)
Company Name: vivo Bangladesh (Head Office)
Vacancy: 1
Age: 25 to 30 years
Job Location: Dhaka (Tejgaon Industrial Area)
Salary: Negotiable
Experience:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Mobile Industry
Published: 2026-10-19
Application Deadline: 2026-11-18
Education:
- Bachelor/Honors
Requirements:
- 2 to 5 years
- The applicants should have experience in the following business area(s): Mobile Industry
Skills Required: Content Creation, Digital Content Development, Digital Marketing
Additional Requirements:
- Age 25 to 30 years
• Strong written Bangla and practical English communication
• A customer service mindset: patience, accuracy and ownership of follow-up
• Demonstrated production skills in copy, visuals and short video
• Relevant social media operations experience, not limited to the technology industry
• Ability to work independently and to a schedule
Responsibilities & Context:
Responsibilities, in priority order
1. Customer engagement and query management (primary): Own comments and inbox messages; reply accurately in Bangla and English on product, pricing, promotion and after-sales; categorize, escalate and follow up on complaints and sensitive issues; maintain FAQs and approved response guidelines.
2. Digital campaign execution: Publishing schedules, copy and asset preparation, campaign rules, audience engagement, winner verification, prize fulfilment follow-up and post-campaign reviews. KOL and influencer coordination is a supporting task.
3. Content creation (core skill): Write social media and advertising copy, edit basic visuals, adapt asset sizes, produce simple short videos, subtitles and thumbnails, and create asset variations per platform. Professional shoots, complex designs and higher-production videos go to designers or the agency.
4. Reporting and coordination: Basic performance analysis, weekly and monthly reports, and coordination with other departments.
5. Supporting work: Monthly surveys, wider planning, competitor mapping and trend monitoring.
Job Other Benifits:
- Provident fund,Profit share
- Festival Bonus: 2
- Salary Review: Yearly
Attendance Bonus
Seniority Allowances
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
