Job Description
Title: Telesales Executive
Company Name: Creative Business Group
Vacancy: 08
Age: 22 to 30 years
Location: Dhaka (Dhanmondi, Uttara)
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.
Published: 9 May 2024
Requirements:
Additional Requirements:
∎ Age 22 to 30 years
∎ Experience in telesales and customer service is preferable
∎ Ability to learn about products and services and describe/explain them to prospects
∎ Good communication and interpersonal skills
∎ Cool-tempered and able to handle rejection
∎ Outstanding negotiation skills with the ability to resolve issues
Responsibilities & Context:
∎ Contacting potential or existing customers to inform them about the services.
∎ Managing large amounts of outbound calls in a timely manner.
∎ Answering questions about services or the company.
∎ Asking the right questions to engage customers and keep the conversations long.
∎ Asking questions to understand customer requirements and close sales.
∎ Initiating sales with potential customers over the phone call to achieve the target.
∎ Briefing the benefits of the respective course to the customers.
∎ Using the utmost friendly, polite, and convincing tone.
∎ Doing regular follow-ups with the contacts and leads.
∎ Developing and sustaining solid relationships with customers to encourage repeat business.
∎ Handling and solving customer queries and grievances.
∎ Performing according to monthly defined Key Performance Indicators (KPIs).
∎ We are looking to hire an experienced, customer-oriented Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Telesales executive's responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls, assisting with customer inquiries as well as maintaining an accurate record of all calls made and received.
∎ Contacting potential or existing customers to inform them about the services.
∎ Managing large amounts of outbound calls in a timely manner.
∎ Answering questions about services or the company.
∎ Asking the right questions to engage customers and keep the conversations long.
∎ Asking questions to understand customer requirements and close sales.
∎ Initiating sales with potential customers over the phone call to achieve the target.
∎ Briefing the benefits of the respective course to the customers.
∎ Using the utmost friendly, polite, and convincing tone.
∎ Doing regular follow-ups with the contacts and leads.
∎ Developing and sustaining solid relationships with customers to encourage repeat business.
∎ Handling and solving customer queries and grievances.
∎ Performing according to monthly defined Key Performance Indicators (KPIs).
Compensation & Other Benefits:
∎ Based on Interview performances it will be determined.
∎ Mobile bill, Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Dhaka (Dhanmondi, Uttara)
Company Information:
∎ Creative Business Group
∎ House # 7, Road # 4, Dhanmondi, Dhaka.
∎ Since its inception, Creative IT has offered innovative and efficient one-stop ICT solutions and services such as Network design and installation, Software Development, Web Design & Development, Mobile Apps Development, Graphics design, SEO, Digital Marketing and Professional IT Training.
Address::
∎ House # 7, Road # 4, Dhanmondi, Dhaka.
∎ Since its inception, Creative IT has offered innovative and efficient one-stop ICT solutions and services such as Network design and installation, Software Development, Web Design & Development, Mobile Apps Development, Graphics design, SEO, Digital Marketing and Professional IT Training.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 8 Jun 2024
Category: Marketing/Sales
