Student Counsellor And Admission Officer

Job Description

Title: Student Counsellor And Admission Officer

Company Name: SIG Travels & TOURS

Vacancy: 2

Age: Na

Job Location: Dhaka, Dhaka (Gulshan, Motijheel)

Salary: Negotiable

Experience: --

Published: 2026-09-22

Application Deadline: 2026-09-30

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Responsibilities

• Professional Representation: Act as the first point of contact, reflecting the company’s image positively.

• Customer Service: Handle inquiries, complaints, and requests with patience and efficiency.

• Coordination: Liaise between clients and internal teams (travel consultants, student advisors, visa officers).

• Confidentiality: Safeguard sensitive client information (personal, financial, academic).

• Technical Use: Operate office software (MS Office, email, booking systems) and maintain digital records.

• Support Services: Provide logistical help such as arranging refreshments, guiding visitors, and assisting with basic office tasks.

Key Duties

• Client Greeting & Assistance: Welcome visitors, students, and travelers warmly; provide initial guidance and direct them to the right department.

• Communication Handling: Answer phone calls, emails, and messages promptly; provide accurate information about services, packages, and consultancy.

• Appointment Management: Schedule meetings, maintain calendars, and ensure smooth coordination between clients and consultants.

• Information Support: Share details about travel itineraries, visa processes, study abroad programs, and consultancy services.

• Documentation: Assist with filling forms, maintaining client records, and organizing files.

• Front Desk Operations: Keep reception area professional, organized, and welcoming.