Receptionist / Front Desk Executive

Job Description

Title: Receptionist / Front Desk Executive

Company Name: Malleus ENT Specialized Hospital Limited

Vacancy: --

Age: 18 to 35 years

Job Location: Dhaka

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Chamber
• Freshers are also encouraged to apply.

• Bachelor/Honors

• At least 1 year
• The applicants should have experience in the following business area(s): Hospital, Diagnostic Centre, Chamber
• Freshers are also encouraged to apply.

• Age 18 to 35 years

• Age 18 to 35 years

• Good working knowledge of computers and Microsoft Office applications.

• Ability to handle cash transactions and maintain financial records accurately.

• Good communication skills in both Bengali and English.

• Polite, patient, and professional attitude toward patients, attendants, and customers.

• Strong sense of responsibility, honesty, and attention to detail.

• Ability to work under pressure and maintain accuracy.

• Ability to handle both front desk and cash management responsibilities effectively.

Malleus ENT Specialized Hospital Ltd is looking for a responsible, courteous, and service-oriented Receptionist cum Front Desk Executive to manage front desk operations and cash-related activities. The selected candidate will be responsible for providing professional support to patients and attendants while ensuring accurate handling of billing, payments, and daily cash records.

Key Responsibilities:

• Register patients and accurately maintain necessary patient information.

• Provide necessary information, guidance, and assistance to patients and attendants.

• Handle billing and payment collection from patients/customers.

• Manage cash, card, mobile financial services, and other authorized payment transactions.

• Perform daily cash closing and reconciliation.

• Prepare and maintain invoices, receipts, and other payment-related documents.

• Prepare daily cash and transaction reports.

• Provide courteous and professional support to patients, attendants, and visitors at the reception desk.

• Receive and respond to telephone calls and coordinate with relevant departments when necessary.

• Maintain confidentiality of patient and financial information.

• Follow hospital policies, SOPs, and service standards.

• Perform other relevant duties assigned by the management.

• Over time allowance
• Salary Review: Yearly
• Festival Bonus: 2