Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: Pushpodhara Properties Ltd.

Vacancy: 1

Age: 28 to 35 years

Job Location: Dhaka

Salary: Tk. 25000 - 50000 (Monthly)

Experience:

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Real Estate, Developer

• Diploma in Hotel Management
• Bachelor/Honors

Candidates having A Level/ O Level background will be given preference.

• 3 to 5 years
• The applicants should have experience in the following business area(s): Hotel, Real Estate, Developer

• Age 28 to 35 years
• Only Female

• Excellent communication and interpersonal skills.

• Must be well coversent with English Language.

• Pleasant personality with a strong customer-service orientation.

• Good command of English and Bangla.

• Strong problem-solving and guest-handling abilities.

• Ability to work under pressure and in a fast-paced environment.

• Professional appearance, positive attitude, and strong team-working ability.

Pushpodhara Properties Ltd. is a progressive real estate development company with a strong presence in the industry and a growing portfolio of successful projects through its sister concerns.

As part of its continued expansion of sister concern, Bay Icon International Hotel & Resort Ltd. is developing an ultra-luxury hospitality destination in Cox’s Bazar, designed to deliver world-class service, exceptional hospitality, and memorable guest experiences.

We are inviting applications from dynamic, service-oriented, and capable professionals for the position of Front Desk Executive at the Head Office in Dhaka:

Job Responsibilities

• Welcome and greet guests in a warm, courteous, and professional manner.

• Handle guest check-in and check-out procedures efficiently and accurately.

• Manage front desk operations, including room allocation, reservations, billing, and guest requests.

• Respond promptly to guest inquiries, complaints, and service requests and ensure appropriate resolution.

• Maintain accurate records of guest information and front office activities.

• Coordinate with Housekeeping, Food & Beverage, Security, Engineering, and other departments to ensure smooth guest services.

• Handle telephone calls, emails, and other guest communications professionally.

• Provide information regarding hotel facilities, services, local attractions, transportation, and other guest requirements.

• Ensure the reception area remains clean, organized, and presentable at all times.

• Follow hotel policies, SOPs, safety standards, and service-quality guidelines.

• Perform any other duties and responsibilities assigned by the management.

• T/A,Tour allowance,Mobile bill
• Salary Review: Yearly
• Festival Bonus: 2

• Competitive salary package.

• Attractive benefits as per company policy.

• Professional and growth-oriented working environment.

• Opportunities for career development in the hospitality sector.