Sr. Officer/Officer-Bad Debt Collection

Job Description

Title: Sr. Officer/Officer-Bad Debt Collection

Company Name: ASHBO COMMUNICATION WORLD

Vacancy: 1

Age: At least 18 years

Job Location: Dhaka (GULSHAN 1)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:

• At least 1 years
• The applicants should have experience in the following business area(s): IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce

• At least 1 years
• The applicants should have experience in the following business area(s): IT Enabled Service, BPO/ Data Entry Firm, Call Center, E-commerce

• Age At least 18 years
• Only Female

A Bad Debt Collection Officer is responsible for managing and recovering overdue payments from customers or clients. This role involves contacting debtors to negotiate payment plans, settling outstanding debts, and ensuring that all collections are conducted in accordance with company policies and legal regulations.

• Contact debtors via phone, email, or letters to negotiate and secure payments.
• Continuous Visits at client premises & Follow up on overdue accounts and initiate strategies to ensure timely debt recovery.
• Handle customer queries and complaints in a professional manner.
• Provide clear and concise information regarding account status and payment options.
• Maintain a positive and respectful relationship with customers while enforcing payment terms.
• Participate in team meetings and contribute to the development of strategies to enhance debt recovery rates.
• Prepare reports on the status of delinquent accounts and collection efforts.
• Develop repayment plans and offer solutions tailored to the debtor's financial situation.
• Use negotiation skills to achieve the best possible outcome for both the debtor and the company.
• Work closely with other departments such as finance, Enterprise Business, and customer service to resolve issues and improve collection processes.

• Mobile bill,T/A,Performance bonus
• Salary Review: Yearly
• Festival Bonus: 2