Senior WordPress Developer (Technical Support Executive)
Job Description
Title: Senior WordPress Developer (Technical Support Executive)
Company Name: Ultra Group
Vacancy: 1
Age: At least 25 years
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- At least 3 years
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Development Agency, Call Center, E-commerce, Artificial Intelligence (AI) Startup
Published: 2026-03-29
Application Deadline: 2026-04-08
Education:
- Bachelor of Science (BSc)
Requirements:
- At least 3 years
- The applicants should have experience in the following business area(s): Software Company, IT Enabled Service, Development Agency, Call Center, E-commerce, Artificial Intelligence (AI) Startup
Skills Required: Customer Support,Customer Support Client Service Customer handling,Hosting,WordPress API,Wordpress Plugin Development,WordPress Theme Plugin Development
Additional Requirements:
- Age At least 25 years
Responsibilities & Context:
We are hiring a reliable and experienced Senior WordPress & Tech Support professional to manage day-to-day technical support, WordPress issues, and customer requests.
This is a hands-on role. You will be expected to troubleshoot issues, support customers directly, and keep systems running smoothly.
Key Responsibilities
Manage and maintain WordPress websites
Troubleshoot technical issues (frontend, backend, plugins, hosting)
Handle customer support queries (technical and general)
Identify and resolve recurring issues quickly
Support integrations, updates, and basic fixes
Ensure fast and accurate response to customer requests
Work closely with the internal team to resolve problems
Maintain clean and organised workflows
Requirements
Strong experience with WordPress (admin, plugins, troubleshooting)
Solid understanding of web hosting, domains, DNS, and basic server setup
Experience in technical support/customer support roles (Non-WP works)
Able to diagnose and fix issues independently
Strong attention to detail and problem-solving ability
Comfortable communicating with customers directly
Good English (written and spoken)
Reliable, consistent, and able to handle responsibility
What We Offer
Work From Home
5-Day Work Week
Immediate Interview Process
90-Day Salary Review
Extra Paid Day Off for Full KPI Month
Stable role with long-term opportunity
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work from home
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: IT & Telecommunication
