Senior System Engineer / System Engineer

Job Description

Title: Senior System Engineer / System Engineer

Company Name: Digital Cloud Communications

Vacancy: --

Age: 22 to 30 years

Job Location: Dhaka (Mohammadpur)

Salary: Negotiable

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Telecommunication

• Diploma in Engineering in Telecommunication
• Bachelor of Science (BSc) in Computer Science & Engineering
• Bachelor of Science (BSc) in Electronics and Telecommunication Engineering

• At least 2 years
• The applicants should have experience in the following business area(s): Telecommunication

• Age 22 to 30 years

A multinational organization, registered in 4 countries (USA, UAE, Philippines & Bangladesh) specializing in A2P SMS service that enable businesses to effectively communicate with customers on a global scale. With a focus on customer-centricity, security, and operational excellence in the global A2P SMS industry, empowering organizations to thrive in an increasingly interconnected world.

As we expand our global footprint and embrace new opportunities, we are always on the lookout for passionate individuals to join our team.

Currently we are searching Senior System Engineer / System Engineer for this team.

• Managing and maintaining all Monitoring Systems.

• Operation and management of various vendor products and different soft switches.

• Analyze and report QoS of the network.

• Good knowledge about SMS traffic (SMPP, HTTP), IP trace monitoring & analysis.

• Working knowledge of omnichannel communication and channels including also Voice, WhatsApp, Viber is advantage.

• Fault handling and escalation (identifying and responding to faults on systems and networks) and follow up vendor communication and execute as per requirement.

• Traffic routing and modification.

• Provisioning carriers, IP addition, carrier activation, deactivation, conducting various test session etc.

• Facilities maintenance, running health check and security of system.

• Participate in a 24x7 call-out rotation for service back up through roster duty.

• Familiarity with Alaris platform will be considered a strong advantage.

• Experience with message routing, delivery logic, and channel failover mechanisms is preferred.

• Database management system.

• Database Design and Development with Oracle, MS SQL, MySQL.

• Maintaining/upgrading the database application based on further business requirements.

• Salary Review: Yearly
• Festival Bonus: 2