Senior Manager/AVP – Audit & Partner Lifecycle, Sales Operations

Job Description

Title: Senior Manager/AVP – Audit & Partner Lifecycle, Sales Operations

Company Name: Nagad Limited

Vacancy: 1

Age: Na

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 16 years
• The applicants should have experience in the following business area(s): Banks, Financial Technology (Fintech) Startup

• Bachelor of Business Administration (BBA)

• 8 to 16 years
• The applicants should have experience in the following business area(s): Banks, Financial Technology (Fintech) Startup

Skills Requirement:

• Ability to design audit frameworks and execute strategic audit planning.

• Advanced analytical thinking, problem-solving, and critical thinking to identify systemic risks and propose scalable solutions.

• Strong communication, stakeholder management, and influencing skills to implement corrective actions effectively.

• Expertise in conflict resolution when handling sensitive audit findings for internal and external partners.

• Internal audit certifications are preferred.

Additional Requirements:

• Minimum  5 years in leadership or managerial roles in Internal Audit, Commercial Finance, or related fields.

• Geographical exposure to audit distribution networks across Rural, Urban, and Metro markets of Bangladesh.

• Willingness to travel nationwide for spot checks and high-level regional reviews.

• Growth-oriented governance mindset with a solution-first approach.

• Data-driven skepticism and high emotional intelligence.

• Ownership, accountability, agility, and adaptability.

• Zero tolerance for compromise in maintaining compliance and standards.

• Strong teamwork and collaboration skills.

• Formulate strategic audit plans and implement the annual audit master plan for Distribution Houses and Uddokta points, ensuring 100% coverage of high-risk regions.

• Develop and continuously update audit checklists and internal protocols in line with Bangladesh Bank MFS regulations and Nagad’s internal policies to ensure compliance and operational integrity.

• Analyze complex audit data to prepare PSA reports and executive summaries for Commercial management, providing unbiased intelligence to guide decision-making.

• Lead monthly and quarterly review sessions with Regional Sales Managers (RSMs) and Sales Leadership to discuss findings, regional performance, and corrective action plans.

• Oversee the end-to-end audit closure process, ensuring follow-up mechanisms are enforced and recurring gaps are prevented.

• Act as the primary liaison between Commercial and other units (Sales Ops, Business teams) to drive process improvements based on audit insights.

• Serve as the focal point for Bangladesh Bank inquiries, Nagad complaints, and Legal coordination, ensuring accurate and timely audit evidence submission.

• Identify systemic trends in the distribution lifecycle (e.g., commission outflows, KYC non-compliance) and propose data-backed solutions to mitigate financial loss and operational risk.

• Lead, coach, and manage the audit team, including performance appraisals, technical training, and resource allocation.

• Partner with Commercial management to leverage audit insights for channel health optimization, transforming the audit function into a value-adding business consultancy.

• Provident fund,Weekly 2 holidays,Insurance
• Salary Review: Yearly
• Festival Bonus: 2