Senior Manager – QC

Job Description

Title: Senior Manager – QC

Company Name: Bombay Sweets & Co. Ltd.

Vacancy: --

Age: 30 to 45 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• 8 to 10 years
• The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Manufacturing (FMCG)

• Bachelor’s degree in food engineering, Food Technology, Food Science, Microbiology, Chemistry or another closely relevant discipline.  

• A Master’s degree or postgraduate qualification in a relevant field will be an advantage.   

• Professional training or certification in HACCP, ISO 22000, FSSC 22000, quality management or food safety will be preferred.

• 8 to 10 years
• The applicants should have experience in the following business area(s): Food (Packaged)/Beverage, Manufacturing (FMCG)

• Age 30 to 45 years
• Only Male

• 8–10 years of relevant experience in Quality Assurance, Quality Control and/or Research & Development within the food manufacturing industry.

• Preferably 4–5 years in a managerial or senior leadership role overseeing quality systems, laboratory operations, product development or factory-level quality management.  

• Demonstrated experience in food-safety management, regulatory compliance, product development, process validation, quality improvement and technical team leadership.  

• Experience managing quality and R&D functions in an established FMCG food-manufacturing environment will be highly preferred.

• Strong technical knowledge of food-safety management systems, HACCP, GMP, GHP, laboratory testing and applicable food regulations in Bangladesh.  

• Practical expertise in formulation, product development, factory trials, shelf-life evaluation and manufacturing-process improvement.   

• Strong analytical, problem-solving, root-cause analysis and decision-making capabilities.   

• Proven leadership, team development, cross-functional coordination and project-management skills.  

• Ability to translate quality data and technical findings into measurable improvements in product quality, process efficiency and cost control.  

• High integrity, accountability and commitment to consumer safety, product consistency and regulatory compliance.

• Proficiency in MS Excel, Word, PowerPoint and quality-reporting tools.   

• Effective communication and reporting skills in Bangla and English.

• Willingness to travel between assigned manufacturing facilities as required by business needs.

Job Summary

The Senior Manager – QC will lead Quality Assurance, Quality Control, Food Safety and Research & Development across assigned manufacturing facilities of Bombay Sweets & Company Limited. The role is accountable for product conformity, food safety, regulatory compliance and process consistency, while leading product development, formulation improvement and continuous improvement to support company standards and business objectives.

Key Responsibilities

• Develop, implement and continuously improve quality management systems, SOPs, product specifications, inspection plans and food safety procedures across assigned facilities.

• Ensure compliance with applicable food safety legislation, regulatory requirements, product and labelling standards, GMP, GHP, HACCP, and relevant quality-management and certification standards.

• Establish risk-based quality controls for raw materials, packaging materials, in-process products and finished goods, ensuring conformity with approved specifications and documented release, hold or rejection decisions.

• Monitor critical control points (CCPs) and key process parameters; ensure deviations are promptly escalated, investigated and addressed.

• Lead internal and external quality audits, food-safety risk assessments, non-conformance investigations, root-cause analysis and corrective and preventive action (CAPA), verifying timely closure and effectiveness.

• Oversee laboratory operations, including chemical, microbiological, physical and sensory testing, equipment calibration, method validation, data integrity and timely reporting.

• Lead new product development, formulation improvement and product modification, coordinating technical feasibility, quality requirements and commercialization readiness.

• Plan and review laboratory, pilot-scale and factory-scale trials, product validation, sensory evaluation and shelf-life studies to establish robust specifications and process parameters before launch or significant changes.

• Assess ingredients, raw materials, packaging materials and alternative technologies to improve product safety, quality consistency, availability and cost-effectiveness.

• Partner with Production and Engineering to strengthen process control, investigate recurring defects and reduce rejection, rework, wastage and quality-related losses.

• Lead investigations of customer complaints, product quality failures and food-safety incidents; ensure documented corrective actions and measures to prevent recurrence.

• Maintain effective product traceability and recall preparedness, and ensure accurate quality, laboratory, product-development and compliance records.

• Coordinate regulatory inspections, certification audits and customer quality audits, ensuring audit readiness and timely resolution of findings.

• Define and review quality and R&D KPIs, analyse trends and implement measurable improvements in product conformity, batch release, complaints, rejection, audit performance and CAPA effectiveness.

• Lead and develop QC, QA, laboratory and R&D personnel through clear performance expectations, technical training, competency development and accountability.

• Work cross-functionally with Production, Procurement, Supply Chain, Marketing and other stakeholders to resolve quality issues, assess technical changes and support product development and commercialization.

• Prepare departmental budgets where applicable, performance reports and improvement plans; optimize resources and track delivery against approved quality and business objectives.

• Attractive salary packages and benefits for selected candidate.