Senior Executive, Tele Marketing

Job Description

Title: Senior Executive, Tele Marketing

Company Name: Global Soft Tech

Vacancy: 5

Age: 18 to 35 years

Job Location: Dhaka (Basundhara RA)

Salary: Negotiable

Experience:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, IT Enabled Service, Call Center

Published: 2025-11-23

Application Deadline: 2025-12-23

Education:

• HSC

Requirements:

• 2 to 5 years
• The applicants should have experience in the following business area(s): Telecommunication, Software Company, IT Enabled Service, Call Center

Skills Required: B2B telemarkeing,Call Center,Customer Relations,Customer Service,Sales target, Customer Service,Telecommunication,Telecommunication Products & Services,Telemarketing,Telesales

Additional Requirements:

• Age 18 to 35 years

• Proven experience in inbound/outbound telesales or a similar sales role is a plus.

• Excellent communication skills with fluency in English & Bangla.

• Strong persuasion and negotiation abilities.Ability to work in a fast-paced and target-driven environment.

• Customer-focused with a commitment to providing exceptional service.

• You will have access to sales incentives and the chance to earn performance-based bonuses.Hard-working, disciplined, and positive-minded.We promote a friendly and supportive team environment.

• Ability to work under pressure.

• You will receive one day off each week according to the schedule.

• Ready to join within 7 to 15 days

Responsibilities & Context:

We are looking for motivated,confident, eloquent professionals to connect with clients and energetic individuals to join our Telesales Team as Sales Agents . If you're passionate about communication and converting opportunities into success, this role is for you! 

The ideal candidate will be responsible for handling inbound and outbound customer calls, managing social media inquiries, and providing exceptional client support.

Key Responsibilities:

• To present the services of the organization appropriately to the clients. Receiving & answering the phone calls of customers.
• Make inbound & outbound calls to prospective clients to sell products as directed.
• Provide clients with accurate and detailed product information.
• Be target-oriented and capable of meeting assigned responsibilities to achieve daily, weekly, and monthly sales targets.
• Handle inbound calls and provide product/service information Manage customer inquiries through social media platforms (Messenger, WhatsApp, etc.)
• Maintain accurate CRM/lead entry and follow-up in collaboration with the sales team.
• Maintain accurate records of calls, messages, and customer interactions
• Assist with order processing, customer follow-up, and after-sales support
• Collaborate with the sales and marketing team for campaign execution
• Meet both personal and team qualitative and quantitative goals.
• Ability to work From 08:30 AM till 04:30 PM and 01:00 PM till 09:00 PM and 09:00 PM 
• Identify customer needs and provide accurate product information.
• Achieve daily, weekly, and monthly sales targets.
• Keep records of customer interactions, follow-ups, and sales progress.
• Update CRM and maintain call logs accurately.
• Follow company scripts, guidelines, and compliance standards.
• Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
• Confidence to take challenges and fulfill daily and monthly KPI..
• Answering client and technician inquiries & Make Good Documentation.
• Strong persuasion and negotiation abilities.
• Ability to work in a fast-paced and target-driven environment.
• Customer-focused with a commitment to providing exceptional service.
• Hard-working, disciplined, and positive-minded.
• We promote a friendly and supportive team environment.
• Ability to work under pressure.
• You will receive one day off each week according to the schedule.
• Excellent communication and presentation skills, Strong customer-handling ability.

Job Other Benifits:

• Pension policy,Profit share,Provident fund,Performance bonus
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• Attractive salary package (based on experience & designation).

• Yearly increment & festival bonus.

• Performance bonus + mobile allowance

• Professional growth and career advancement opportunities.

• Performance bonus, Mobile bill

• Highest growth opportunity

• Attractive monthly sales incentives

• Evening snacks

Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre