Job Description

Title: Senior Case Manager

Company Name: Mukti Cox's Bazar

Vacancy: 03

Job Location: Cox's Bazar (Teknaf, Ukhia)

Employment Status: Full-time

Educational Requirements:
∎ Masters degree in any discipline
∎ Skills Required: GBV Case Management, Networking and Communications

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Computer skill, GBV Case Management, Spoken and written fluency in English
∎ The applicants should have experience in the following business area(s): NGO

Job Context:
∎ The Senior Case Manager (SCM) will be responsible for identify Capacity Building needs of staff and conduct capacity building activities to meet the needs through trainings, workshops, mentorship, technical Sessions and on-the-job training. The successful candidate will be accountable to support the MHPSS Specialist in the design and delivery of interventions with attention to ensuring cultural sensitivity and relevance. This position based in Ukhiya & Teknaf Upazila under Cox`s Bazar.
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Job Responsibilities:
∎ Conduct and/or guide assessment of current Case management interventions and staff knowledge and skills in Women Friendly Spaces in the camps and host Community.
∎ Identify Capacity Building needs of staff and conduct capacity building activities to meet the needs through trainings, workshops, mentorship, technical Sessions and on-the-job training. organizations such as Women Support Groups and Community Watch Groups.
∎ Guide adherence to the GBV guiding principles throughout all GBViE Programme activities.
∎ Plan, Conduct and/or supervise facilitation of Technical Sessions for Case workers/Case Managers following inter agency guidelines, with the objective of building capacity of staff on comprehensive case management topics.
∎ Mentor and supervise Case managers and Case Workers, when needed to ensure quality provision of case management and psychosocial support services in Women Friendly Spaces, ensuring regular planning and debriefing sessions with field staff to facilitate staff care
∎ Support the MHPSS Specialist in the design and delivery of interventions with attention to ensuring cultural sensitivity and relevance.
∎ Ensure case management services are fully documented and records are safeguarded in accordance with GBV Information Management System protocols. Analyze non-identifying data to determine emerging trends, risks, gaps in services and access, and opportunities for service design and improvements.
∎ Prepare and maintain/update detailed work plan(s) that support and track activities.
∎ Develop and maintain effective working relationships with relevant stakeholders including camp in charge (CIC) and other implementing partner organizations and agencies, ensuring that only appropriate GBV service information is shared.
∎ Establish strong linkage between Mukti Cox's Bazar and other agencies' programs for mainstreaming GBV prevention and response through women empowerment in ground level.
∎ Attend Field Coordination Meetings, trainings and special events related to GBV, GBVIMS, MHPSS and humanitarian response and provide the team with updates. Monitor data collection to ensure staff are collecting data in safe and ethical ways and submitting it in a timely manner.
∎ Monitor attendance records and other reporting tools in WFS.
∎ Plan and conduct audit and FGDs in WFS and SRH Facilities, with beneficiaries to ensure service provision is adequate and feedback is incorporated in GBV Programming.
∎ Assigned Case Managers and Case Workers will be accountable to Senior Case Manager for Case Management and Supervision related support.

Additional Requirements:
∎ Age at most 40 years
∎ Only females are allowed to apply
∎ Additional job responsibilities
∎ The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
∎ Job related knowledge
∎ Experience in GBV in either a developmental or humanitarian context.
∎ Experience in training, supervision, and mentoring of non-professional counselling staff
∎ • Knowledge of the situation of Rohingya women and girls in the camps in Cox's Bazar is an asset.
∎ Knowledge and understanding of Mukti Cox's Bazar and UNFPA humanitarian/development programming and operations, including both human-rights based and survivor-centered approaches
∎ Skills
∎ Planning and organizing skills.
∎ Ability to work in a team, capable to work under pressure and be able to work in a sensitive manner.
∎ Working with trustworthiness and integrity and has a clear commitment to Mukti Cox's Bazar core values and humanitarian principles.
∎ Ability to work under extreme circumstances, including stress, high security risks and harsh living conditions. Works and lives with a flexible, adaptable and resilient manner.
∎ Demonstrates awareness and sensitivity to gender and diversity
∎ Excellent communication skills in cross-cultural contexts.
∎ Problem solving and decision making,
∎ Applying technical and professional expertise,
∎ Working effectively with others,
∎ Communicating with impact,
∎ Networking
∎ DESIRABLE Attitude
∎ To work in team
∎ To provide support to ensure the quality of Psycho-social Support service in connection
∎ To be non-discriminatory and gender sensitive
∎ Core Competencies
∎ Achieving results
∎ Being accountable
∎ Thinking analytically and strategically
∎ Workings in teams/ managing ourselves and our relationships
∎ Communicating for impact
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∎ Languages
∎ Fluency in oral and written English is required.
∎ Knowledge of local language is a required.
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∎ Required Competencies
∎ Ability to work within a team structure, maintain flexibility, and cope with stressful workload
∎ Strong interpersonal skills and the ability to work within different cultural environments.
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∎ SKILLS AND BEHAVIOURS (our Values in Practice)
∎ Exemplifying integrity, and zero tolerance of harassment and abuse of authority
∎ Demonstrating commitment to UNFPA and the UN system though it is supported by UNFPA
∎ Embracing cultural diversity
∎ Embracing change
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∎ Accountability:
∎ Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
∎ Holds the team and partners accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
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∎ Ambition:
∎ Sets ambitious and challenging goals for themselves (and their team), takes responsibility for their own personal development and encourages others to do the same
∎ Widely shares their personal vision for Save the Children, engages and motivates others
∎ Future orientated, thinks strategically.
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∎ Collaboration:
∎ Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
∎ Values diversity, sees it as a source of competitive strength
∎ Approachable, good listener, easy to talk to
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∎ Creativity:
∎ Develops and encourages new and innovative solutions
∎ Willing to take disciplined risks
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∎ Integrity:
∎ Honest, encourages openness and transparency

Salary: Tk. 57750 - 63625 (Monthly)

Compensation & Other Benefits:
∎ T/A, Mobile bill, Weekly 2 holidays
∎ As per provision of Project.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 4 Aug 2022

Company Information:
∎ 28 Jul 2022
∎ Mukti Cox's Bazar
∎ Address : Sarada Bhaban, Goldighirpar, Cox's Bazar - 4700
∎ Web : www.muktibd.org

Category: NGO/Development

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